apport information

** Attachment added: "RfKill.txt"
   https://bugs.launchpad.net/bugs/1994948/+attachment/5627254/+files/RfKill.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1994948

Title:
  Asus ZenBook UX3402 has no sound

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  [Impact]
  Asus ZenBook UX3402 has no sound over laptop speakers (speakers work under 
Windows). BT audio and jack output works.
  Occurs on 22.04 and 22.10 with standard kernel. Occurs under 22.10 with 6.0.3 
mainline kernel.
  It seems to affect UM3402 as well: 
https://www.reddit.com/r/ASUS/comments/wc4ojy/zenbook_14_um3402_no_audio_on_linux/

  [Where problems could occur]
  cirrus-logic side-codec is not enabled.

  [Related bugs]
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1965496
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1966010

  [Test]
  Boot patched kernel, sound should be audible.
  --- 
  ProblemType: Bug
  ApportVersion: 2.23.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  isti       2081 F.... pipewire
                        isti       2084 F.... wireplumber
   /dev/snd/seq:        isti       2081 F.... pipewire
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 22.10
  HibernationDevice: RESUME=UUID=3c5f5acb-f7db-4f1e-84cb-ad91d85d495b
  InstallationDate: Installed on 2014-10-28 (2920 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: ASUSTeK COMPUTER INC. Zenbook UX3402ZA_UX3402ZA
  NonfreeKernelModules: wl
  Package: linux (not installed)
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-5.19.0-23-generic 
root=UUID=15681307-21c7-46eb-9726-303aaf0a4107 ro rootflags=subvol=@ quiet 
splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.19.0-23.24-generic 5.19.7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-5.19.0-23-generic N/A
   linux-backports-modules-5.19.0-23-generic  N/A
   linux-firmware                             20220923.gitf09bebf3-0ubuntu1
  Tags:  kinetic
  Uname: Linux 5.19.0-23-generic x86_64
  UpgradeStatus: Upgraded to kinetic on 2022-10-24 (2 days ago)
  UserGroups: adm cdrom dip fuse lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 06/15/2022
  dmi.bios.release: 5.25
  dmi.bios.vendor: American Megatrends International, LLC.
  dmi.bios.version: UX3402ZA.305
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX3402ZA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 31
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.ec.firmware.release: 3.5
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrUX3402ZA.305:bd06/15/2022:br5.25:efr3.5:svnASUSTeKCOMPUTERINC.:pnZenbookUX3402ZA_UX3402ZA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX3402ZA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0:sku:
  dmi.product.family: Zenbook
  dmi.product.name: Zenbook UX3402ZA_UX3402ZA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1994948/+subscriptions


-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to