This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 2001724 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2001724 Title: No sound output from internal speaker of HP HP ENVY x360 2-in-1 Laptop 13-bf0xxx Status in linux package in Ubuntu: Incomplete Bug description: No sound output from internal speakers but Headphones works fine. No crackling nothing comes out of internal speakers. It's a dualboot system with Windows 11, on windows speakers works fine. Description: Ubuntu 22.04.1 LTS Release: 22.04 lspic -v Audio Device: 00:1f.3 Multimedia audio controller: Intel Corporation Device 51cc (rev 01) Subsystem: Hewlett-Packard Company Device 8a28 Flags: bus master, fast devsel, latency 32, IRQ 190, IOMMU group 19 Memory at 603e190000 (64-bit, non-prefetchable) [size=16K] Memory at 603e000000 (64-bit, non-prefetchable) [size=1M] Capabilities: [50] Power Management version 3 Capabilities: [80] Vendor Specific Information: Len=14 <?> Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+ Kernel driver in use: sof-audio-pci-intel-tgl Kernel modules: snd_hda_intel, snd_sof_pci_intel_tgl aplay -l **** List of PLAYBACK Hardware Devices **** card 0: sofhdadsp [sof-hda-dsp], device 0: HDA Analog (*) [] Subdevices: 0/1 Subdevice #0: subdevice #0 card 0: sofhdadsp [sof-hda-dsp], device 1: HDA Digital (*) [] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: sofhdadsp [sof-hda-dsp], device 3: HDMI1 (*) [] Subdevices: 0/1 Subdevice #0: subdevice #0 card 0: sofhdadsp [sof-hda-dsp], device 4: HDMI2 (*) [] Subdevices: 0/1 Subdevice #0: subdevice #0 card 0: sofhdadsp [sof-hda-dsp], device 5: HDMI3 (*) [] Subdevices: 0/1 Subdevice #0: subdevice #0 inxi -Aaz Audio: Device-1: Intel vendor: Hewlett-Packard driver: intel-ipu6 alternate: intel_ipu6,intel_ipu6_isys,intel_ipu6_psys bus-ID: 00:05.0 chip-ID: 8086:465d class-ID: 0480 Device-2: Intel vendor: Hewlett-Packard driver: sof-audio-pci-intel-tgl alternate: snd_hda_intel,snd_sof_pci_intel_tgl bus-ID: 00:1f.3 chip-ID: 8086:51cc class-ID: 0401 Sound Server-1: ALSA v: k5.15.0-56-generic running: yes Sound Server-2: PulseAudio v: 15.99.1 running: yes Sound Server-3: PipeWire v: 0.3.48 running: yes sudo dmesg | grep "audio" [ 3.459050] sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100 [ 3.459073] sof-audio-pci-intel-tgl 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver [ 3.459093] sof-audio-pci-intel-tgl 0000:00:1f.3: enabling device (0000 -> 0002) [ 3.459336] sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100 [ 4.121423] Modules linked in: btusb(+) btrtl btbcm btintel bluetooth ecdh_generic ecc overlay snd_soc_dmic snd_sof_pci_intel_tgl snd_sof_intel_hda_common soundwire_intel soundwire_generic_allocation soundwire_cadence snd_sof_intel_hda snd_sof_pci snd_sof_xtensa_dsp snd_sof snd_soc_hdac_hda snd_hda_ext_core snd_soc_acpi_intel_match snd_soc_acpi soundwire_bus ledtrig_audio intel_ipu6_psys snd_soc_core intel_tcc_cooling snd_compress ac97_bus x86_pkg_temp_thermal snd_pcm_dmaengine intel_powerclamp coretemp snd_hda_intel snd_intel_dspcfg snd_intel_sdw_acpi snd_hda_codec intel_ipu6_isys snd_hda_core videobuf2_dma_contig kvm_intel snd_hwdep joydev videobuf2_memops binfmt_misc videobuf2_v4l2 kvm videobuf2_common mei_hdcp intel_rapl_msr snd_pcm i915(+) crct10dif_pclmul ghash_clmulni_intel snd_seq_midi aesni_intel snd_seq_midi_event iwlmvm crypto_simd cryptd rapl snd_rawmidi ttm hid_sensor_gyro_3d input_leds hp_wmi hid_sensor_rotation hid_sensor_custom_intel_hinge hid_sensor_als [ 5.545603] sof-audio-pci-intel-tgl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915]) [ 5.622395] sof-audio-pci-intel-tgl 0000:00:1f.3: use msi interrupt mode [ 5.655171] sof-audio-pci-intel-tgl 0000:00:1f.3: hda codecs found, mask 5 [ 5.655175] sof-audio-pci-intel-tgl 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now [ 5.655180] sof-audio-pci-intel-tgl 0000:00:1f.3: DMICs detected in NHLT tables: 2 [ 5.656008] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:0:0-b678a [ 5.656011] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:20:0 Kernel ABI 3:18:0 [ 5.656014] sof-audio-pci-intel-tgl 0000:00:1f.3: warn: FW ABI is more recent than kernel [ 5.656018] sof-audio-pci-intel-tgl 0000:00:1f.3: unknown sof_ext_man header type 3 size 0x30 [ 5.768068] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:0:0-b678a [ 5.768072] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:20:0 Kernel ABI 3:18:0 [ 5.768074] sof-audio-pci-intel-tgl 0000:00:1f.3: warn: FW ABI is more recent than kernel [ 5.776043] sof-audio-pci-intel-tgl 0000:00:1f.3: Topology: ABI 3:20:0 Kernel ABI 3:18:0 [ 5.776047] sof-audio-pci-intel-tgl 0000:00:1f.3: warn: topology ABI is more recent than kernel [ 5.802396] sof-audio-pci-intel-tgl 0000:00:1f.3: ASoC: Parent card not yet available, widget card binding deferred [ 5.824938] snd_hda_codec_realtek ehdaudio0D0: autoconfig for ALC245: line_outs=1 (0x17/0x0/0x0/0x0/0x0) type:speaker [ 5.824943] snd_hda_codec_realtek ehdaudio0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) [ 5.824945] snd_hda_codec_realtek ehdaudio0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0) [ 5.824946] snd_hda_codec_realtek ehdaudio0D0: mono: mono_out=0x0 [ 5.824946] snd_hda_codec_realtek ehdaudio0D0: inputs: [ 5.824947] snd_hda_codec_realtek ehdaudio0D0: Mic=0x19 [ 5.869685] snd_hda_codec_realtek ehdaudio0D0: ASoC: sink widget AIF1TX overwritten [ 5.869692] snd_hda_codec_realtek ehdaudio0D0: ASoC: source widget AIF1RX overwritten To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2001724/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp