Public bug reported: Sometimes, when trying to shut down or suspend my laptop, it gets stuck on the console screen. If I was suspending, it eventually gives up and goes back to the X session. During a shutdown it hangs forever and the only solution seems to be to force a reboot with Magic-SysRq.
The following appears in `kern.log`: ``` Apr 12 08:59:54 xps9320 kernel: [173172.510341] Freezing user space processes failed after 20.008 seconds (1 tasks refusing to freeze, wq_busy=0): Apr 12 08:59:54 xps9320 kernel: [173172.515669] task:wireplumber state:D stack:0 pid:2408 ppid:2398 flags:0x00000006 Apr 12 08:59:54 xps9320 kernel: [173172.518923] Call Trace: Apr 12 08:59:54 xps9320 kernel: [173172.521755] <TASK> Apr 12 08:59:54 xps9320 kernel: [173172.524099] __schedule+0x2cb/0x750 Apr 12 08:59:54 xps9320 kernel: [173172.526333] schedule+0x63/0x110 Apr 12 08:59:54 xps9320 kernel: [173172.528585] snd_power_ref_and_wait+0xe5/0x140 [snd] Apr 12 08:59:54 xps9320 kernel: [173172.530825] ? __pfx_autoremove_wake_function+0x10/0x10 Apr 12 08:59:54 xps9320 kernel: [173172.533103] snd_ctl_elem_info+0x4f/0x1b0 [snd] Apr 12 08:59:54 xps9320 kernel: [173172.535354] snd_ctl_elem_info_user+0x59/0xc0 [snd] Apr 12 08:59:54 xps9320 kernel: [173172.537598] snd_ctl_ioctl+0x1d4/0x650 [snd] Apr 12 08:59:54 xps9320 kernel: [173172.539846] ? __fget_light+0xa5/0x120 Apr 12 08:59:54 xps9320 kernel: [173172.542082] __x64_sys_ioctl+0xa0/0xf0 Apr 12 08:59:54 xps9320 kernel: [173172.544334] do_syscall_64+0x58/0x90 Apr 12 08:59:54 xps9320 kernel: [173172.546566] ? syscall_exit_to_user_mode+0x37/0x60 Apr 12 08:59:54 xps9320 kernel: [173172.548838] ? do_syscall_64+0x67/0x90 Apr 12 08:59:54 xps9320 kernel: [173172.551085] ? do_syscall_64+0x67/0x90 Apr 12 08:59:54 xps9320 kernel: [173172.553342] ? syscall_exit_to_user_mode+0x37/0x60 Apr 12 08:59:54 xps9320 kernel: [173172.555596] ? do_syscall_64+0x67/0x90 Apr 12 08:59:54 xps9320 kernel: [173172.557828] ? common_interrupt+0x54/0xb0 Apr 12 08:59:54 xps9320 kernel: [173172.560075] entry_SYSCALL_64_after_hwframe+0x6e/0xd8 Apr 12 08:59:54 xps9320 kernel: [173172.562321] RIP: 0033:0x70f3adb1a94f Apr 12 08:59:54 xps9320 kernel: [173172.564650] RSP: 002b:00007ffef2072940 EFLAGS: 00000246 ORIG_RAX: 0000000000000010 Apr 12 08:59:54 xps9320 kernel: [173172.566925] RAX: ffffffffffffffda RBX: 00007ffef20729b0 RCX: 000070f3adb1a94f Apr 12 08:59:54 xps9320 kernel: [173172.569222] RDX: 00007ffef20729b0 RSI: 00000000c1105511 RDI: 0000000000000022 Apr 12 08:59:54 xps9320 kernel: [173172.571501] RBP: 00007ffef2072b90 R08: 000065107d2b6070 R09: 0000000000000004 Apr 12 08:59:54 xps9320 kernel: [173172.573762] R10: fffffffffffff014 R11: 0000000000000246 R12: 000065107d2ee100 Apr 12 08:59:54 xps9320 kernel: [173172.576047] R13: 000065107d1fb400 R14: 00007ffef2072b30 R15: 00007ffef2072ad0 Apr 12 08:59:54 xps9320 kernel: [173172.578308] </TASK> ``` Another point of interest is that, when in this situation: * `lsusb` hangs after printing out a few lines * Outgoing SSH connections hang unless I clear SSH_AUTH_SOCK. gpg-agent appears to be trying to check for smartcards. So I guess there is some sort of deadlock in the USB subsystem which is causing all the other problems? ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-6.5.0-27-generic 6.5.0-27.28~22.04.1 ProcVersionSignature: Ubuntu 6.5.0-27.28~22.04.1-generic 6.5.13 Uname: Linux 6.5.0-27-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Fri Apr 12 09:42:52 2024 InstallationDate: Installed on 2022-06-28 (653 days ago) InstallationMedia: Xubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) SourcePackage: linux-signed-hwe-6.5 UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: linux-signed-hwe-6.5 (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug jammy wayland-session -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed-hwe-6.5 in Ubuntu. https://bugs.launchpad.net/bugs/2061091 Title: Freezing user space processes failed after 20.008 seconds (1 tasks refusing to freeze, wq_busy=0) Status in linux-signed-hwe-6.5 package in Ubuntu: New Bug description: Sometimes, when trying to shut down or suspend my laptop, it gets stuck on the console screen. If I was suspending, it eventually gives up and goes back to the X session. During a shutdown it hangs forever and the only solution seems to be to force a reboot with Magic-SysRq. The following appears in `kern.log`: ``` Apr 12 08:59:54 xps9320 kernel: [173172.510341] Freezing user space processes failed after 20.008 seconds (1 tasks refusing to freeze, wq_busy=0): Apr 12 08:59:54 xps9320 kernel: [173172.515669] task:wireplumber state:D stack:0 pid:2408 ppid:2398 flags:0x00000006 Apr 12 08:59:54 xps9320 kernel: [173172.518923] Call Trace: Apr 12 08:59:54 xps9320 kernel: [173172.521755] <TASK> Apr 12 08:59:54 xps9320 kernel: [173172.524099] __schedule+0x2cb/0x750 Apr 12 08:59:54 xps9320 kernel: [173172.526333] schedule+0x63/0x110 Apr 12 08:59:54 xps9320 kernel: [173172.528585] snd_power_ref_and_wait+0xe5/0x140 [snd] Apr 12 08:59:54 xps9320 kernel: [173172.530825] ? __pfx_autoremove_wake_function+0x10/0x10 Apr 12 08:59:54 xps9320 kernel: [173172.533103] snd_ctl_elem_info+0x4f/0x1b0 [snd] Apr 12 08:59:54 xps9320 kernel: [173172.535354] snd_ctl_elem_info_user+0x59/0xc0 [snd] Apr 12 08:59:54 xps9320 kernel: [173172.537598] snd_ctl_ioctl+0x1d4/0x650 [snd] Apr 12 08:59:54 xps9320 kernel: [173172.539846] ? __fget_light+0xa5/0x120 Apr 12 08:59:54 xps9320 kernel: [173172.542082] __x64_sys_ioctl+0xa0/0xf0 Apr 12 08:59:54 xps9320 kernel: [173172.544334] do_syscall_64+0x58/0x90 Apr 12 08:59:54 xps9320 kernel: [173172.546566] ? syscall_exit_to_user_mode+0x37/0x60 Apr 12 08:59:54 xps9320 kernel: [173172.548838] ? do_syscall_64+0x67/0x90 Apr 12 08:59:54 xps9320 kernel: [173172.551085] ? do_syscall_64+0x67/0x90 Apr 12 08:59:54 xps9320 kernel: [173172.553342] ? syscall_exit_to_user_mode+0x37/0x60 Apr 12 08:59:54 xps9320 kernel: [173172.555596] ? do_syscall_64+0x67/0x90 Apr 12 08:59:54 xps9320 kernel: [173172.557828] ? common_interrupt+0x54/0xb0 Apr 12 08:59:54 xps9320 kernel: [173172.560075] entry_SYSCALL_64_after_hwframe+0x6e/0xd8 Apr 12 08:59:54 xps9320 kernel: [173172.562321] RIP: 0033:0x70f3adb1a94f Apr 12 08:59:54 xps9320 kernel: [173172.564650] RSP: 002b:00007ffef2072940 EFLAGS: 00000246 ORIG_RAX: 0000000000000010 Apr 12 08:59:54 xps9320 kernel: [173172.566925] RAX: ffffffffffffffda RBX: 00007ffef20729b0 RCX: 000070f3adb1a94f Apr 12 08:59:54 xps9320 kernel: [173172.569222] RDX: 00007ffef20729b0 RSI: 00000000c1105511 RDI: 0000000000000022 Apr 12 08:59:54 xps9320 kernel: [173172.571501] RBP: 00007ffef2072b90 R08: 000065107d2b6070 R09: 0000000000000004 Apr 12 08:59:54 xps9320 kernel: [173172.573762] R10: fffffffffffff014 R11: 0000000000000246 R12: 000065107d2ee100 Apr 12 08:59:54 xps9320 kernel: [173172.576047] R13: 000065107d1fb400 R14: 00007ffef2072b30 R15: 00007ffef2072ad0 Apr 12 08:59:54 xps9320 kernel: [173172.578308] </TASK> ``` Another point of interest is that, when in this situation: * `lsusb` hangs after printing out a few lines * Outgoing SSH connections hang unless I clear SSH_AUTH_SOCK. gpg-agent appears to be trying to check for smartcards. So I guess there is some sort of deadlock in the USB subsystem which is causing all the other problems? ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-6.5.0-27-generic 6.5.0-27.28~22.04.1 ProcVersionSignature: Ubuntu 6.5.0-27.28~22.04.1-generic 6.5.13 Uname: Linux 6.5.0-27-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Fri Apr 12 09:42:52 2024 InstallationDate: Installed on 2022-06-28 (653 days ago) InstallationMedia: Xubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) SourcePackage: linux-signed-hwe-6.5 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-6.5/+bug/2061091/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp