Hello team,
I cannot connect to my instance even when I try logging in from the
production server itself.
The browsers response "Unable to connect: Firefox can’t establish a
connection to the server at 127.0.0.1:8080"
All the processes seem to be running
Im running koha 19.11 on ubuntu 16.04
Hi James
Is it a new install? Do you have access to OPAC page?
Check that apache is really running and listening to the mentioned port.
Also check apache logs for any error/message that will help you find the
cause
Regards,
Alvaro
|-
Hi Alvaro,
It is not a new install. The server has been running for over an year now
without any hitch.
Sudo service apache2/memcached/mysql show the services as running.
Kindly direct me further on how to check if the server is listening to the
ports and on the error logs.
Thanks a lot for you
Hi James
- Have you changed something lately (iptables/firewall/apache config?
- Is opac running?
- Check apache logs. (error and access, both in apache and koha logs)
- Check listening ports (sudo netstat -talpan | grep LISTEN )
Regards,
Alvaro
|---
Hello Alvaro,
I did this - Checked listening ports (sudo netstat -talpan | grep LISTEN )
Surprisingly, the ports had been changed to 8000 for OPAC and 8001 for
intranet. All along, we had been using port 80 and 8080 respectively. I
changed them back and we are now back online. I cannot thank you
Hi James
No, ports can not be changed automatically. They are "hardcoded" in
apache's config files.
Maybe someone installed another app that uses those ports, added those and
removed original ones.
In any case, for those changes to take effect, apache service has to be
restarted/reloaded.
Regar
Thanks a mil Alvaro. I thought so too.
Keep safe
James
On Wed, Nov 18, 2020, 18:09 Alvaro Cornejo wrote:
> Hi James
>
> No, ports can not be changed automatically. They are "hardcoded" in
> apache's config files.
>
> Maybe someone installed another app that uses those ports, added those and
>
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