Re: [Koha] Placing items on hold

2017-04-19 Thread Daniel Owens
Thanks for that tip. It was not the cause, in our case. On 4/20/17 10:31 AM, Barton Chittenden wrote: Another thing to look at is the marc record -- duplicate 999 tags can mess up holds. We've seen it happen; we're not really sure how. If this is the case, the only remedy is to delete the bib

Re: [Koha] Placing items on hold

2017-04-19 Thread Barton Chittenden
Another thing to look at is the marc record -- duplicate 999 tags can mess up holds. We've seen it happen; we're not really sure how. If this is the case, the only remedy is to delete the bib and re-catalog it. On Wed, Apr 19, 2017 at 1:27 AM, Katrin wrote: > Hi

Re: [Koha] Placing items on hold

2017-04-18 Thread Katrin
Hi Daniel, this sounds all quite good, 2 other things you can try: - Make sure the system preference maxreserves is set to a positive value - Enter a circulation condition for All libraries - All patron categories - All item types, where holds are allowed Hope this helps, Katrin On

Re: [Koha] Placing items on hold

2017-04-18 Thread Daniel Owens
On 4/17/17 7:09 PM, Owen Leonard wrote: Our librarian discovered that our patrons are not allowed to place holds on items, even though the feature is enabled. Is this true of ALL items? Do you have "On shelf holds allowed" enabled for the item types in question? This setting might be in

Re: [Koha] Placing items on hold

2017-04-17 Thread Owen Leonard
> Our librarian discovered that our patrons are not allowed to place holds on > items, even though the feature is enabled. Is this true of ALL items? Do you have "On shelf holds allowed" enabled for the item types in question? This setting might be in system preferences or in Circulation and

[Koha] Placing items on hold

2017-04-17 Thread Daniel Owens
Our librarian discovered that our patrons are not allowed to place holds on items, even though the feature is enabled. The OPAC gives the following message when trying to place items on hold: Sorry, none of these items can be placed on hold. No available items. Under circulation rules,