Re: [Koha] Posting Troubleshooting Questions on Mailing Lists

2014-10-01 Thread Elaine Bradtke
That's all well and good if you have an account on the server. None of the librarians do. I may, eventually, if I ever finish the online intro to Linux course. Our IT person is understandably reluctant to grant access to people who don't know what they're doing. Perhaps it would be possible to

Re: [Koha] Posting Troubleshooting Questions on Mailing Lists

2014-09-30 Thread Arslan Farooq
Hello Elaine, I found that: http://wiki.koha-community.org/wiki/How_was_my_Koha_installed Arslan On Mon, Sep 29, 2014 at 9:24 PM, Elaine Bradtke e...@efdss.org wrote: I make an effort to include the Koha version (and know where to find it) But as the non technical half of the team, I'm not

[Koha] Posting Troubleshooting Questions on Mailing Lists

2014-09-29 Thread Arslan Farooq
Hi, I was wondering if we should add a note/paragraph/section on our Mailing Lists page (http://koha-community.org/support/koha-mailing-lists/) requesting users to always mention their Koha version, install method, Linux distribution and version etc when they ask a troubleshooting question.

Re: [Koha] Posting Troubleshooting Questions on Mailing Lists

2014-09-29 Thread Owen Leonard
requesting users to always mention their Koha version, install method, Linux distribution and version etc when they ask a troubleshooting question. It probably won't help, but it can't hurt to try. -- Owen -- Web Developer Athens County Public Libraries http://www.myacpl.org

Re: [Koha] Posting Troubleshooting Questions on Mailing Lists

2014-09-29 Thread Mark Tompsett
Greetings, Arslan Farooq wrote: I was wondering if we should add a note/paragraph/section on our Mailing Lists page (http://koha-community.org/support/koha-mailing-lists/) requesting users to always mention their Koha version, install method, Linux distribution and version etc when they ask a

Re: [Koha] Posting Troubleshooting Questions on Mailing Lists

2014-09-29 Thread Fridolin SOMERS
+1 Very usefull indeed : Koha version and install method at least Le 29/09/2014 14:59, Mark Tompsett a écrit : Greetings, Arslan Farooq wrote: I was wondering if we should add a note/paragraph/section on our Mailing Lists page (http://koha-community.org/support/koha-mailing-lists/) requesting

Re: [Koha] Posting Troubleshooting Questions on Mailing Lists

2014-09-29 Thread Elaine Bradtke
I make an effort to include the Koha version (and know where to find it) But as the non technical half of the team, I'm not so sure I could tell you what the install method is. It is often the librarians who discover the problem in their day to day working. If you ask for this information, please