The Sydney Morning Herald
http://www.smh.com.au/news/9908/03/text/features3.html

LABOUR ISSUES

Employers flex their muscle on hours

Date: 03/08/99

For most employees, enterprise bargaining has meant more give than take on 
when they work and for how long, writes RON CALLUS

Changing traditional working hours was going to be a win-win situation for 
employers and employees. Or so we were told, not just by employers but by 
governments of both persuasions.

However, for many employees it hasn't worked out that way. The flexibility 
has had to be very much on their side of the ledger, and the result has 
been a less predictable working life and a disrupted family life.

This is vividly illustrated by the case of Kym Wood, whose employer, 
Steggles Chickens, wants her to start work at 6.30am instead of 8am. Wood 
has complained to the Industrial Relations Commission that the new hours 
would make it impossible for her to arrange child care for her three 
school-age children.

The dramatic changes to working arrangements reflect the move from an 
awards system that often prescribed ordinary hours of work for a whole 
industry, to a system of enterprise agreements where working time could be 
tailored to the needs of a specific organisation.

This issue has dominated enterprise bargaining since it began in 1991.

Nearly 80 per cent of enterprise agreements deal with changing the times 
people work.

The arrangements cover the number of hours worked each week; increasing the 
span of ordinary hours each day or each week (so what was paid previously 
as overtime becomes ordinary time); annualising hours; averaging hours 
worked over a month,a quarter or a year; and reducing or staggering rest 
and meal breaks.

Enterprise bargaining has facilitated an expansion in operating hours for 
many organisations. About 30 per cent of all agreements allow for 12-hour 
spans of work and, in the wholesale and retail trade, the figure is 43 per 
cent.

Enterprise agreements have also given management greater discretion about 
how hours are to be worked.

About one-quarter of all agreements provide such discretion, while in 
industries like recreation, and wholesale and retail trade, the figures are 
well over one-third.

To complicate matters, the working week is getting longer for many 
full-time workers.

According to the Australian Bureau of Statistics, in 1978 about a third of 
full-time workers worked more than 41 hours a week.

However, by the end of last year more than half of full-time workers worked 
such hours.

The predictability of hours has also fallen because 25 per cent of the 
workforce is now employed as casual.

On top of that, only a third of the workforce works standard hours each week.

The Wood case, however, is not so much about how many hours people work but 
when they work. Traditionally, standard hours for full-time employees were 
9am to 5pm, Monday to Friday.

But the desire of employers for more flexibility and the reduction or 
elimination of penalty payments for employees working non-standard hours 
means fewer full-time workers are working that traditional week.

The proponents of change argue that this is good because workers can work 
when it best suits them. That may be true for those who work part-time, but 
the advantages are less obvious for full-time workers.

Overwhelmingly, exactly when full-time employees are at work is determined 
by their employers, not by the workers.

It is not surprising then that a national employee survey by the Federal 
Government in 1995 found that nearly 30 per cent of full-time workers were 
less satisfied with the balance between work and family life than a year ago.

In contrast, 20 per cent of part-time workers were less satisfied with the 
balance.

What, then, are the often-overlooked consequences to the working time 
arrangements for full-time workers when changes are made in enterprise 
agreements?

First, with greater working time flexibility comes less predictability. Yet 
for many workers the need for predictable work hours outweighs the 
advantages of flexibility in starting and finishing times.

The Wood case demonstrates problems when hours are changed unilaterally.

It may simply not be possible to change child-care arrangements or school 
hours to fit the changing hours an employer needs. How many day-care 
centres have places for children whose parents find they have to work 
evenings or weekends?

Co-ordinating family activities becomes almost impossible if one or more 
members of the family cannot be sure what days or hours they will be 
required to work. Rather than making work more family-friendly, these new 
arrangements may further isolate people from their families.

Second, non-standard hours of work have wider implications for non-work 
leisure activities. People may no longer be able to commit to sports or 
other activities.

Team sports require a group of people who share common free time. No wonder 
recent ABS data shows voluntary community activities are in serious decline 
in Australia, although this in part reflects the changes in working time in 
Australia.

Third, changed working time arrangements have unintended consequences. The 
increasing popularity of days of 12 or more hours in the service, transport 
and mining industries brings potential health and safety problems.

Fatigue, mistakes and injuries, stress and ill-health are all dangers when 
people work longer hours and where their pattern of sleep and their 
non-working time are changed regularly.

Fourth, it is apparent some full-time employees have little say in when 
they work.

About two-thirds of all workers in a national survey reported that they had 
some influence over when they started and finished work. For plant and 
machine operators and labourers, though, the figure is about one-half, 
whereas for professionals and clerks it is about three-quarters.

Part of the explanation is the nature of the work, which is scheduled 
around using equipment or working as part of a work group within 
blue-collar jobs.

But the bottom line is that those workers who are more skilled are likely 
to have more choice about when they work.

The changing nature of working time in many organisations in Australia may 
mean that people are more likely to know when they will see their workmates 
than their families or friends.

- Associate Professor Ron Callus is the director of the Australian Centre 
for Industrial Relations Research and Training at the University of Sydney

This material is subject to copyright and any unauthorised use, copying or 
mirroring is prohibited.


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