RE: [LegacyUG] Problem When Starting Legacy Program

2008-08-26 Thread Sherry/Support
PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Tuesday, August 26, 2008 8:57 AM To: LegacyUserGroup@legacyfamilytree.com Subject: [LegacyUG] Problem When Starting Legacy Program Listers:   When I start the Legacy program, my computer tries to install my Turbo Tax program.  I can deny

Re: [LegacyUG] Problem When Starting Legacy Program

2008-08-26 Thread Brian/Support
Howland, There is a utility available from Microsoft to clean up Windows Installer remnants that can cause this issue. It is available here: http://support.microsoft.com/kb/290301 The page also includes instructions on how to use the cleanup utility. download and install the cleanup utility.

[LegacyUG] Problem When Starting Legacy Program

2008-08-26 Thread HowlandDavisII
Listers: When I start the Legacy program, my computer tries to install my Turbo Tax program. I can deny permission, at which time the Legacy program comes up. Does anyone have an idea as to why this happens or what I can do to stop it from occurring? Howland Davis **