[LegacyUG] Subscription

2013-11-07 Thread Anne
I subscribed to this list on 3 November and also to the Legacy News list. I am not receiving any emails from either. Am I doing something wrong? Sent from my iPod Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009:

Re: [LegacyUG] Subscription

2013-11-07 Thread Kathy Thompson
doubt it - check your spam folder On 7 November 2013 20:40, Anne agdy...@yahoo.co.uk wrote: I subscribed to this list on 3 November and also to the Legacy News list. I am not receiving any emails from either. Am I doing something wrong? Sent from my iPod Legacy User Group guidelines:

Re: [LegacyUG] Google Alert!

2013-11-07 Thread Brian/Support
Sherry, It is spam. If you have your email set to display in plain text the link is to a site that has NOTHING to do with Google. Brian Customer Support Millennia Corporation br...@legacyfamilytree.com On 06/11/2013 7:27 PM, Sherry/Support wrote: Jim, What's this about??? One came to my

[LegacyUG] Subscription

2013-11-07 Thread Anne
Nothing in the spam folder, Kathy, but thanks for the suggestion! Sent from my iPod Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail

Re: [LegacyUG] Subscription

2013-11-07 Thread Ronald Bernier
Anne, The fact that you are able to send messages to the list, and received the email from Kathy via the list indicates that you are indeed subscribed to the list. Ron Bernier Woonsocket, RI Sent from my iPhone On Nov 7, 2013, at 9:37 AM, Anne agdy...@yahoo.co.uk wrote: Nothing in the spam

Re: [LegacyUG] Subscription

2013-11-07 Thread Robert57P_gmail
Anne, Make sure you check your spam folder on your PC's e-mail client AND the spam folder on your e-mail provider's web site. And some anti-virus programs also move spam to yet another folder. Also make sure your spam settings are not set to auto-delete msg, but instead that they are set to

[LegacyUG] Passage Express Deluxe

2013-11-07 Thread Diane Chenault-Parke
I purchased the deluxe edition of Passage Express yesterday so that I could make a cd/dvd of the my entire file to give it to a family member who does not have Legacy. I started from within Legacy made a disc that would open and run on my computer because I have Legacy on my computer. When I

[LegacyUG] Subscription

2013-11-07 Thread Anne
Thanks for all the replies and for trying to help. I know I am subscribed to the User Group, but the point is I am not receiving emails from either the Legacy News or the User Group. Emails are definitely not going into the Spam or Deleted folder. Anne Sent from my iPod Legacy User Group

[LegacyUG] This is a test for Anne

2013-11-07 Thread Kathy Thompson
To see if she is getting brand new messages or only replies to her messages. It might be relevant. Kathy Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived

[LegacyUG] Backup Legacy

2013-11-07 Thread Barbara Pixley
I recently had my pc crash and thought for awhile I'd lost Legacy-all 13,000+ names, notes etc...also lost a few years off my life! I backup on Carbonite and an external hard drive. I understood that Carbonite backed up everything automatically but didn't! Evidently you have to 'adjust

Re: [LegacyUG] Subscription

2013-11-07 Thread Sherry/Support
Anne, Send an email to supp...@legacyfamilytree.com and a tech can reset your subscription. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Nov 7, 2013 at 10:32 AM, Anne agdy...@yahoo.co.uk wrote: Thanks for all the replies and for trying to help. I know I am subscribed to

RE: [LegacyUG] Subscription

2013-11-07 Thread Jack Earnshaw
This is a fairly common problem. Send an email to supp...@legacyfamilytree.com and they will subscribe you manually. Jack -Original Message- From: Anne [mailto:agdy...@yahoo.co.uk] Sent: 07 November 2013 18:33 To: LegacyUserGroup@LegacyUsers.com Subject: [LegacyUG] Subscription Thanks

RE: [LegacyUG] Subscription

2013-11-07 Thread Lee Bruch
How have you managed to see the replies? Are you able to receive from the user group but not Legacy News? -Original Message- From: Anne [mailto:agdy...@yahoo.co.uk] Sent: Thursday, November 07, 2013 10:33 AM To: LegacyUserGroup@LegacyUsers.com Subject: [LegacyUG] Subscription

RE: [LegacyUG] Passage Express Deluxe

2013-11-07 Thread Brian L. Lightfoot
I’m thinking you’d be better served by posting this message on the Passage Express web site. They also have their own forum there. http://www.passageexpress.com/support.php Brian in CA From: Diane Chenault-Parke [mailto:dchena...@cfl.rr.com] Sent: Thursday, November 07, 2013 9:29 AM

RE: [LegacyUG] Passage Express Deluxe

2013-11-07 Thread Diane Chenault-Parke
Thanks Brian. I have seen it it is seldom used I found nothing that would help me. Legacy suggested that I post here. Diane Diane Chenault-Parke From: Brian L. Lightfoot [mailto:br...@the-lightfoots.com] Sent: Thursday, November 07, 2013 2:17 PM To: LegacyUserGroup@LegacyUsers.com

RE: [LegacyUG] Backup Legacy

2013-11-07 Thread Paul Gray
Barbara, What you describe is indeed very common. I think the setup option to ‘backup all my data’ in most of these programs determines what is “data” by common file types e.g. .doc for documents, .jpg for pictures etc. I’m not sure any of them would ever backup “unique” file types like .fdb

RE: [LegacyUG] Passage Express Deluxe

2013-11-07 Thread Ron Ferguson
Diane, I am surprised that Legacy cannot answer a question about a product which they sell. As I do not own the full copy I do not know the answer either, but doesn't their help file give you details? Ron Ferguson http://www.fergys.co.uk/ Legacy User Group guidelines:

RE: [LegacyUG] Passage Express Deluxe

2013-11-07 Thread Michele/Support
We refer technical questions about the add on programs to the companies that make the programs. You can see a list of contact emails and phone numbers here http://www.legacyfamilytree.com/support.asp Michele Technical Support mich...@legacyfamilytree.com http://www.LegacyFamilyTree.com

Re: [LegacyUG] Backup Legacy

2013-11-07 Thread Wendy Howard
Hi Barbara, There has been a lot of discussion about Dropbox here lately. You may like to go to the list's archive (see the link at the bottom of every LUG post) and search there for past comments. I like Dropbox so much I now pay them a subscription to get more than the free space they offer

Re: [LegacyUG] Passage Express Deluxe

2013-11-07 Thread Larry Bowles
I agree the best answer would be to talk to Passage Express. I have had no problems making them into DVD for my DVD player or my computer but remember that you must finalize the disc before they work properly. Perhaps Passage Express can talk you through the process. From: Diane

[LegacyUG] Subscription

2013-11-07 Thread Anne
Kathy - I am not receiving any emails at all. Larry - I am seeing the replies on the website. I have taken Sherry's advice and sent an email to Support, hopefully they will be able to sort things for me. Thanks for all your replies. Sent from my iPod Legacy User Group guidelines:

Re: [LegacyUG] Backup Legacy

2013-11-07 Thread Jackie King
I have to say - i just use the regular legacy backup feature and move the files to my google drive. A lot cheaper (free for a lot of people) and it has worked for me. On Thu, Nov 7, 2013 at 2:50 PM, Wendy Howard wendy.how...@gmail.com wrote: Hi Barbara, There has been a lot of discussion