Try restarting your computer and see if that resolves the problem.
I suspect that the file has been opened in an add-on program, or the
program crashed and the .LDB file wasn't released.
Don't try deleting it - just try closing all programs and restarting
your computer.
Sincerely,
Sherry
Techni
That's how it's done. Of course you realize there won't be any
changes made to v7.5?
V8 is the same.
Sincerely,
Sherry
Technical Support
Legacy Family Tree
On Sat, May 30, 2015 at 4:49 PM, Jay Wilpolt wrote:
>
>
> When I go to attach a video file, the link for video opens to only show
> "Mov
When I go to attach a video file, the link for video opens to only show
"Movie" file types.
I have other file types that are movies that I would like Legacy to
recognize as well , .MP4 and .flv
I know I can currently select these types by changing the Movie file type
to all.
But it seems they shou
Help from the User Group,
Is any one getting the error message: Error:0, Error Opening Datbase, Could
Not Lock File? I have searched the error messages on the Support/Legacy
webpage and could not fine it.
I'm running the deluxe version of Legacy (8.0.0.499).
Any help would be much appreciat
Those are some good considerations, Chris.
One of the frustrating things in support is when the user reports a
problem, we get their Family File and we can't duplicate it!
I've been working with a gal who is seeing more than one child in
"bold" in the children's list when she has selected to show
Chris,
Dont forget that the system RAM memory and cpu are also a big factor is the
machine cant keep up with the software
Hopefully not still using a Pentium.
On Sat, May 30, 2015 at 10:24 AM, Chris Seens wrote:
> I am a retired programmer also and I used to use MSAccess and Visual Basic
> a
I am a retired programmer also and I used to use MSAccess and Visual Basic
a lot.
There are several very important questions before any possible solution to
this issue could even be considered:
What OS are you using?
What version of Windows are you using?
Do you use any Microsoft Office software
Sorry - I should have added to *backup* the Family File (File > Backup
File) before resetting the Event Sentence Definitions to default. That
way you can restore the file with the edited Event Sentence
Definitions if resetting them doesn't help.
To reset the definitions, go to File > File Maintena
Tessa,
My point was that if he edited the file in Access or changed Event
Sentence Definitions, he *could* have done something that "broke" it.
We do not recommend messing with the file in Access although many
people do. Doing a simple query for a search shouldn't be a problem,
but an update quer
It happens to me quite frequently. The good news is that you don’t lose any
data but the abrupt close of Legacy causes it to forget where it was and will
re-open to the person that was last on your previous closing of Legacy. I have
determined what makes it happen for me and how to avoid it. Al
On 2015/05/30 17:40 PM, Barry Godbeer wrote:
> If I open the program I get a message that the install is not complete and
> will
> shut down!
This is a Windows "thing" that is usually wrong. It hasn't hung. Just say the
program has installed correctly. It most likely has. I think it's caused by
I got this error twice a while ago, but I have not seen it recently. I do
think if Legacy allows us to add events or modify sentences then that
should not be a source of the errors (as mentioned by Sherry). Telling us
we can do something with a program and then telling us that doing it might
cause
Fingers crossed I have just downloaded the update again and so far no
problems.Upon reflection the problem may have occurred as a result of my
impatiens. On the first download yesterday there seemed to be a period of
inactivity so I pressed "Download" again.! The subsequent result was the freeze
Hi Pete Thank you for the detailed info. But I have to say that I seldum get
this error. I have been using Legacy for a long time and could not be happier,
it does everything I want from a genealogy programme. I enter all kinds of
events some I create myself without problems. In fact I think I
I have been using Legacy FamilyTree for about 10 years. It crashes on me
about once or twice a year. I don't ever recall receiving that error
message.
On Sat, May 30, 2015 at 8:33 AM, Forefathers Research <
resea...@forefathers.co.uk> wrote:
> I am a professional genealogist. After over 30 year
First of all, I'd suggest that you read the Guidelines for the Legacy
User Group - you'll find that we ask that you don't send attachments
to the list. Many of our listers are still on dial-up or are paying by
how much broadband they use plus due to the risk of hidden malware in
attachments we ask
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