Good evening,
An acquaintance shared with me a question about billing.
She purchased Legacy about 2½ years ago using a credit card. Today she noticed
that Legacy has just taken on her credit card, an amount equivalent to that of
the initial purchase, without prior information, without request f
A long time ago, something similar was done to me by a My Heritage
subscription. They used every dirty trick in the book. I live in Australia
where there are no laws protecting people from vile companies like My
Heritage who use “Dark Patterns” tricks etc. They own Legacy, so perhaps
they are now s
Estelle,
This is probably a webinar subscription. For some reason, some people
don't get the email reminder that the subscription is due for renewal.
I think sometimes people don't even realise they bought a package for
Legacy that included the webinar subscription.
She can contact Sales if s
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