Re: [LegacyUG] Cloud backup registration

2019-08-26 Thread Cathy Pinner
Contact Support.  supp...@legacyfamilytree.com Cathy bobstree2 wrote: Is Cloud Backup still broken?  In any case, I am unable to use it. I am unable to initialize a Cloud Backup.   I completed registration.  Received authorization email, responded to it, got an account confirmation screen mes

[LegacyUG] Cloud backup registration

2019-08-25 Thread bobstree2
Is Cloud Backup still broken?  In any case, I am unable to use it. I am unable to initialize a Cloud Backup.   I completed registration.   Received authorization email, responded to it, got an account confirmation screen message, but never got a final confitmation email. When I try to do Cloud

Re: [LegacyUG] Cloud Backup

2017-05-06 Thread Charles Personal
I finally got this to work this morning. I was able to register my account using Chrome. I had to refresh the screen a few times and there it was. I did a cloud backup after the registration process. It went very quickly. I have about 20,000 in each of 2 databases and it took less then a minute

[LegacyUG] Cloud Backup

2017-05-04 Thread Charles Personal
I tried to register for an account on the cloud for backups. When I selct Register all I get is a blank screen. I tried IE and Firefox. Is the cloud working? -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com To manage your subscription and unsubscribe http://legacyusers.com/mail

Re: [LegacyUG] Cloud Backup

2017-04-24 Thread Cathy Pinner
*Ronald Bernier *Sent:* Tuesday, 25 April 2017 5:55 AM *To:* Legacy User Group *Subject:* Re: [LegacyUG] Cloud Backup My understanding is the cloud backup is for the database only. At present you can not backup the media files to the cloud. Ronald Bernier Woonsocket, RI USA Sent from my iPad

Re: [LegacyUG] Cloud Backup

2017-04-24 Thread Ian Thomas
: Legacy User Group Subject: Re: [LegacyUG] Cloud Backup My understanding is the cloud backup is for the database only. At present you can not backup the media files to the cloud. Ronald Bernier Woonsocket, RI USA Sent from my iPad On Apr 24, 2017, at 3:43 PM, Dale Carmack mailto:dcarm

Re: [LegacyUG] Cloud Backup

2017-04-24 Thread Ronald Bernier
My understanding is the cloud backup is for the database only. At present you can not backup the media files to the cloud. Ronald Bernier Woonsocket, RI USA Sent from my iPad On Apr 24, 2017, at 3:43 PM, Dale Carmack mailto:dcarm...@md.metrocast.net>> wrote: I just noticed (after my initial s

[LegacyUG] Cloud Backup

2017-04-24 Thread Dale Carmack
I just noticed (after my initial setup) that when the backup occurs the Family file and media files are backed up to my computer but only the family file is backed up to the cloud. By the way I hope they add better cloud backup information in the Help system and also as a customization as I lik