Thank you Sherry - out of all of the discussions we went through (and they
were extremely extensive and went over several weeks!) no one actually
mentioned size of photos. I've had a look at the "problem" file as I call
it and whilst some of the pics are fine some of them are over the size you
sugg
Did they discuss using smaller size photos? I've found that if you use
high resolution pictures that it can hang. I recommend pictures no
larger than 150-200 KB in file size.
On our website at http://legacyfamilytree.com/tipsMedia-Menu.asp,
you'll find an extensive article on working with picture
Carl - don't know about Kirstin but I have two fairly new computers - both
fairly high end - and still have the problem - Support went through
everything but still couldn't find an answer.
On 31 March 2014 09:47, Carl Cox wrote:
> I had a problem with displaying graphics, so I bough a new co
I had a problem with displaying graphics, so I bough a new computer with
considerably more RAM. Turns out I didn’t need all that extra, but that cured
the problem. You have probably checked that, but in case you haven’t I thought
I would mention it.
Carl
> I have some files where trying to op
Haven't done that so can't comment on it - my media files are still hanging
at times and I still have to close Legacy when it goes into a loop but that
is mainly where there are a large number of photos - will try changing a
file name and see what happens.
On 31 March 2014 08:48, Kirstin wrote:
Yes. My media gallery has been hanging. But I'm more concerned about the
inability to change file names (see file renaming emails).
--
Kirstin
On 12/13/2013 10:32 PM, 2marion wimps wrote:
> Unless someone can beat Support I am probably going to have to go back to
> V7.5.
>
> Support have looked a
Hi Cheryl,
The three files with the main problems are:
M - 128 photos - 340 mb
R - 55 photos -66.9 mb
I -32 photos -73.3 mb
The "I" file holds a folder of 6.69 mb with photos for "R"
Not all of the photos in the files are attached to the Media Files so the
size is a little deceiv
2marion wimps wrote:
>
>
> Unless someone can beat Support I am probably going to have
> to go back to V7.5.
> Support have looked at my problem and despite attempts have
> been unable to fix the problem.
> I have some files where trying to open the Media from the
> Media Gallery is proving a major
Unless someone can beat Support I am probably going to have to go back to
V7.5.
Support have looked at my problem and despite attempts have been unable to
fix the problem.
I have some files where trying to open the Media from the Media Gallery is
proving a major problem. It is only the people wit
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