Re: [LegacyUG] New version problems

2012-07-20 Thread Ron Ferguson
Group@LegacyUsers.com Subject: Re: [LegacyUG] New version problems The default printer is set correctly. I am not sure I know how to remove and re-install the printer. Sorry to be a dumbo, but my son does the technical stuff for me and he is not available. I did go to "control panel" and

Re: [LegacyUG] New version problems

2012-07-20 Thread Shack
Just updated and tried printing with no problems. Windows XP, Epson 1400 printer. Ken - Original Message - From: "Brian/Support" To: Sent: Friday, July 20, 2012 9:44 AM Subject: Re: [LegacyUG] New version problems Try removing and re installing your printer in Windows. Legac

Re: [LegacyUG] New version problems

2012-07-20 Thread Jane Sarles
The default printer is set correctly. I am not sure I know how to remove and re-install the printer. Sorry to be a dumbo, but my son does the technical stuff for me and he is not available. I did go to "control panel" and unselected the correct printer and then re-selected it, but that did not d

Re: [LegacyUG] New version problems

2012-07-20 Thread Brian/Support
Try removing and re installing your printer in Windows. Legacy uses the printer drivers for your default printer when creating report previews, If it cannot find a default printer you will not be able to print nor preview reports. Brian Customer Support Millennia Corporation br...@legacyfamilytree

[LegacyUG] New version problems

2012-07-20 Thread Jane Sarles
I tried to update my Legacy through the Home page. It did so, but now I get 2 problems: 1. Something about the fonts. Says I should do something, but i can't find where one deals with fonts. 2. It won't print and when I go to printer set up I get this message: print Setup Error