I should make it clear that backup as been done in all three ways not a choice 
of methods.

Carol


From: crbrassfi...@hotmail.com
To: legacyusergroup@legacyusers.com
Subject: MISSING MULTIMEDIA FILES
Date: Wed, 11 Jan 2012 12:09:29 +0000







Hi
I have a new laptop and am trying to transfer all my Legacy files.
They have all been saved in various way.
a) standard backup when closing file, including multimedia files.
b) backup to external hard drive
c) cloud storage

I can load all the text files with no apparent omissions, however the 
multimedia files are missing.
Normally when I open a file any multimedia opens automatically.
I always backup when closing down.

The multimedia files do appear as files when I check via picture centre.
I have the relevant Legacy multimedia files and have tried importing to 
relevant open Legacy file but nothing happens. Am I doing something wrong. I 
have checked Legacy videos but I can't find relevant help.

I would hate to have to re-attach every entry and I have 'all' my source doc 
images as well as photos.

Any suggestions please.

Carol


Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Reply via email to