RE: [LegacyUG] No help in Vista

2010-04-21 Thread Sherry/Support
. Thanks. -Original Message- From: Stein Arne Jensen [mailto:steinarnejen...@gmail.com] Sent: Wednesday, April 21, 2010 1:45 AM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] No help in Vista Sorry about the message not being text format. Won't happen again - I hope :-)

Re: [LegacyUG] No help in Vista

2010-04-21 Thread Stein Arne Jensen
Sorry about the message not being text format. Won't happen again - I hope :-) I've attached a very compressed screenshot of the legacy general information window which should say: Version 7.4.0.30 Updated 8 April 2010. I hope I don't break any rules by attaching the picture (18kb only) My gmail

Re: [LegacyUG] No help in Vista

2010-04-20 Thread Brian/Support
Stein Arne, The Vista message you are getting indicates that you are running an old Version of Legacy. The Legacy Help files for Vista have been included in all the versions since one of the updates to Legacy 6 which was issued after Vista was issued. Please Visit our Home page www.LegacyFamilyTr

RE: [LegacyUG] No help in Vista

2010-04-20 Thread Brian L. Lightfoot
Arne Jensen [mailto:steinarnejen...@gmail.com] Sent: Tuesday, April 20, 2010 10:05 AM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] No help in Vista No Legacy.chm! ...and the only way to get it is to reinstall? By the way - I hope you don't get every message from me in two copi

Re: [LegacyUG] No help in Vista

2010-04-20 Thread Ron Ferguson
usons of N.W. England - Original Message - From: Stein Arne Jensen To: LegacyUserGroup@LegacyUsers.com Sent: 20 April 2010 18:05 Subject: Re: [LegacyUG] No help in Vista No Legacy.chm! ...and the only way to get it is to reinstall? B

Re: [LegacyUG] No help in Vista

2010-04-20 Thread Stein Arne Jensen
No Legacy.chm! ...and the only way to get it is to reinstall? By the way - I hope you don't get every message from me in two copies as I do myself (I'm using gmail). Stein Arne Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009

Re: [LegacyUG] No help in Vista

2010-04-20 Thread Ron Ferguson
- Original Message - From: Stein Arne Jensen To: LegacyUserGroup@LegacyUsers.com Sent: 20 April 2010 17:18 Subject: Re: [LegacyUG] No help in Vista Before I uninstall - is there a path I can check to see if the help file actually exists? Stein Arne Legacy User Group

Re: [LegacyUG] No help in Vista

2010-04-20 Thread Stein Arne Jensen
Before I uninstall - is there a path I can check to see if the help file actually exists? Stein Arne Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived

Re: [LegacyUG] No help in Vista

2010-04-20 Thread Ron Ferguson
bject: Re: [LegacyUG] No help in Vista I tried it again. This time the windows reopend its help window with the following explanation Why can't I get Help from this program? The Help for this program was created in Windows Help format, which depends on a feature that is not included in Win

Re: [LegacyUG] No help in Vista

2010-04-20 Thread Stein Arne Jensen
I tried it again. This time the windows reopend its help window with the following explanation Why can't I get Help from this program? Why can't I get Help from this program? The Help for this program was created in Windows Help format, which depends on a feature that is not included in Windows V

Re: [LegacyUG] No help in Vista

2010-04-20 Thread D MG
Stein, I just tried it on my Vista machine in work (where I do NOT have admin rights) and I can access the Help options. Can you go through the steps one-by-one and tell us exactly what screen you're clicking the help button on, Etc. It may help someone else recreate it and see if it's a bug. R