https://bugs.documentfoundation.org/show_bug.cgi?id=105358
Bug ID: 105358
Summary: Missing System Installed Fonts - Visible in 4.2 but
missing in 5.2
Product: LibreOffice
Version: 5.2.4.2 release
Hardware: All
OS: All
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: LibreOffice
Assignee: libreoffice-bugs@lists.freedesktop.org
Reporter: james.perreau...@gmail.com
Description:
I thought I had an issue with Ubuntu, but it now appears to be an issue with
LibreOffice 5.2.
I have installed several additional fonts into my operating system. My OS also
has two different versions of Libreoffice installed. LibreOffice 4.2 and
LibreOffice 5.2. When I open an application (impress/write/calc) in version
4.2, I have access to all the system installed fonts. When I use office 5.2;
some of the system installed fonts are missing or are inaccessable.
I have tried this on Ubuntu 16.04 and Ubuntu 14.04. Same results regardless of
which linux distro I'm running. Ubuntu 16.04 has a known issues with
installing new fonts. This issue doesn't occur on Ubuntu 14.04 which is why I
decided to go back to an older version of the operating system.
After a fresh install of Ubuntu 14.04 , I installed the additional fonts
required to meet my companies document guidelines. The fonts installed with
out an issue. I then created a test document with Impress 4.2 Everything
worked as expected, my newly installed fonts were accessible in my document.
Because the new documents were created in Libreoffice 5.2, and my current
installed version of Libreoffice was 4.2, I had upgraded to Libreoffice 5.2 to
maintain compatibility with my newer work. Ubuntu 14.04 includes Libreoffice
Office 4.2. Ubuntu 16.04 includes Libreoffice 5.0. both verions of office are
32 Bit x86.
Since Ubuntu 14.04 LTS included the older office I downloaded the 32bit DEB
version of LibreOffice 5.2 and re-tested. What I found was that system
installed fonts that worked under version 4.2 are missing in LibreOffice 5.2.
In addition, documents created under Libreoffice 4.2 when opened in Office 5.2
would automatically reformat. This could be due to the fonts being substituted
as Office thinks they're missing, but this is only speculation at this point.
At this point all computer had clean loads both times. Same fonts loaded.
Libreoffice 4.2 works flawlessly. When installing Libreoffice 5.2, (both
versions present on the same PC) When creating the same simple document,
Libreoffice is unable to access all the available installed system fonts. I
don't know why or even how to make office 5.2 refresh the font cache.
Any suggestions would be appreciated.
James Perreault,
A+, Certified Electronics Technician, Dip'l T.
james.perreau...@gmail.com
Steps to Reproduce:
1.Clean OS Load - Wipe and install
2.Install New Fonts - Accessible from other applications.
3.Created the same document in Office 4.2 and 5.2 - 4.2 works as expected. 5.2
is missing fonts
Actual Results:
LibreOffice 4.2 Ubuntu 14.04 32 Bit x86. All Fonts are available
Libreoffice 5.2 Ubuntu 15.04 32 Bit x86. Select fonts are available
Specifically installed Heletica Neue ULTRA light - Can be seen in 4.2. When a
document is created in 5.2 can only access Helvetica Neue. Ultra light (in
the system) can not be accessed.
Expected Results:
Should be able to access all system installed fonts regardless of what version
is used.
Reproducible: Always
User Profile Reset: Clean load for both. No customization was used. Default
settings
Additional Info:
not applicable
User-Agent: Mozilla/5.0 (X11; Linux i686) AppleWebKit/537.36 (KHTML, like
Gecko) Chrome/48.0.2564.109 Safari/537.36
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