https://bugs.documentfoundation.org/show_bug.cgi?id=152496
Bug ID: 152496
Summary: Version 7.4.3.2 Will Not Load Documents and
Continually Freezes on Launch
Product: LibreOffice
Version: 7.4.3.2 release
Hardware: x86-64 (AMD64)
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: LibreOffice
Assignee: libreoffice-bugs@lists.freedesktop.org
Reporter: roy...@protonmail.com
Description:
I installed version 7.4.3.2 on my system (Windows 10, latest patch, AMD Ryzen 7
5800x, 32 GB memory, and more than enough SSD space). I replaced the previous
version that worked fine. When I launched the new version, it got hung up on
the splash screen. Did that each and every time. I also cannot launch
LibreOffice by double-clicking on an existing file. It opens the main window
and freezes. Since this started yesterday, here is what I've done to try and
get it to work.
1)Deleted user profile and relaunched. No changes in behavior.
2) Entered safe mode. The interface opens, I get the recovery options, but none
of them yield any results. The interface continues to freeze each and every
time when I relaunch after selecting an option.
3) Uninstalled and reinstalled version 7.4.3.2. No changes in behavior.
4) Uninstalled and installed older version (7.3.7). No changes in behavior.
5) Deleted user profile again for version 7.3.7. No changes in behavior
6) Entered safe mode in version 7.3.7. Tried all the option one at a time. No
change in behavior.
7) Checked and reinstalled Java just to be safe. No change in behavior.
Is there some step or option I should be trying but henceforth have not
utilized? Part of me is beginning to think either Windows hosed the
installation or something is wrong in LibreOffice.
Any and all comments/suggests welcome. Thank you!
Steps to Reproduce:
1. Install the latest version of LibreOffice on similar equipment
2. Watch is freeze and crash on launch.
3. Try opening an existing doc and watch the same thing happen
Actual Results:
It was a normal installation. From the very start after installing the latest
version, the splash screen appears and freezes. Cannot launch any file as the
interface freezes on start-up. This happens in the new version and the rollback
to the previous version
Expected Results:
I expected the program to function as usual and to be able to open the
application by double-clicking on a file as before.
Reproducible: Always
User Profile Reset: Yes
Additional Info:
Currently a thread on r/LibreOffice
https://www.reddit.com/r/libreoffice/comments/zky0nw/version_7432_refuses_to_open_any_file_and_often/
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