https://bugs.documentfoundation.org/show_bug.cgi?id=154261
Bug ID: 154261
Summary: The helppack works on Windows 7 but not on Windows11
Product: LibreOffice
Version: 7.5.1.2 release
Hardware: All
OS: All
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Writer
Assignee: libreoffice-bugs@lists.freedesktop.org
Reporter: j...@pingotec.com
Description:
I installed the very same version 7.5.1 on windows 11 and on windows 7. Then
the very same Helppack on both. On Windows 7 the Help click > LibreOffice help
loaded the offline help. On windows !! it opens what looks like a document with
a blank document screen instead of the help page. Both systems were tested
offline.
Actual Results:
Load both the 7.5.1 version and the Helppack, both for Windows 86-64 and create
a document and click on Help > LibreOffice help.
Expected Results:
on Windows 7 it worked perfectly. On windows 11, loading the very same software
and HelpPack, clicking on Help > LibreOffice Help gets a blank document instead
of help pages.
Reproducible: Always
User Profile Reset: No
Additional Info:
On Windows 11 the screen should display the help file instead of a blank
document. I run my Windows 11 system offline and tested Windows 7 offline to
compare the results on both.
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