Hi all,
Last weeks/months I am responding to more and more issues that IMNSHO
should be handled as user questions *first*.
Did I ever say that IMO reporting bugs is to easy? Yes I did. More then
once.
Is this just me??
Is the process from our French friends - where reports from BSA go
trou
On Mon, Jul 1, 2013 at 3:36 AM, Cor Nouws wrote:
> Hi all,
>
> Last weeks/months I am responding to more and more issues that IMNSHO should
> be handled as user questions *first*.
Could you provide links to some of the bugs that you think should be
handled as user questions first?
> Did I ever s
Hi Cor,
On Mon, Jul 01, 2013 at 09:36:07AM +0200, Cor Nouws wrote:
> Did I ever say that IMO reporting bugs is to easy? Yes I did. More
> then once.
Yes, I thinkk you have a point there. E.g. as much as I think OpenID login to
bugzilla would increase the reports, I also indeed feel that would red
Hi Cor,
> Is the process from our French friends - where reports from BSA go
> trough an email process before being added to BugZilla (that's what I
> understood from it anyway) - a way to prevent that?
Better we get all the reports we need than not so much reports and a
more buggy LO.
I could
Hi Cor,
On 01/07/2013 20:01, Robert Großkopf wrote:
> Hi Cor,
>
>> Is the process from our French friends - where reports from BSA go
>> trough an email process before being added to BugZilla (that's what I
>> understood from it anyway) - a way to prevent that?
>
> Better we get all the reports
Hi,
Robinson Tryon wrote (01-07-13 16:35)
Could you provide links to some of the bugs that you think should be
handled as user questions first?
I do see a lot regularly. If you don't, you see different bugs :)
You can query on bugs that I commented on e.g. the last month
(c...@nouenoff.nl)
Hi Bjoern,
Bjoern Michaelsen wrote (01-07-13 16:59)
Yes, I thinkk you have a point there. E.g. as much as I think OpenID login to
bugzilla would increase the reports, I also indeed feel that would reduce
quality (and push the work "inwards" -- towards our rare and valued QA triage
volunteers in
Hi Robert,
Robert Großkopf wrote (01-07-13 20:01)
Better we get all the reports we need than not so much reports and a
more buggy LO.
I agree. But even better to get less 'reports' that basically are coming
from users that miss some knowledge on certain features or so. Maybe
that is less th
Le 2013-07-01 03:36, Cor Nouws a écrit :
Hi all,
Last weeks/months I am responding to more and more issues that IMNSHO
should be handled as user questions *first*.
Did I ever say that IMO reporting bugs is to easy? Yes I did. More then
once.
Is this just me??
Is the process from our French fri
On Mon, 2013-07-01 at 09:36 +0200, Cor Nouws wrote:
> Last weeks/months I am responding to more and more issues that IMNSHO
> should be handled as user questions *first*.
I wonder if they come predominently from the Help->Send Feedback menu
item. AFAIR we had a plan to put a wrapper scre
Michael Meeks wrote (04-07-13 13:31)
On Mon, 2013-07-01 at 09:36 +0200, Cor Nouws wrote:
Last weeks/months I am responding to more and more issues that IMNSHO
should be handled as user questions *first*.
I wonder if they come predominently from the Help->Send Feedback menu
item.
Mig
Hi,
On Mon, Jul 01, 2013 at 04:59:15PM +0200, Bjoern Michaelsen wrote:
> I dont think so -- esp. it would not reduce the workload of those involved.
> What one might entertain is the idea to add a "you seem to be filing a support
> request, have you considered to use ask.libreoffice.org, which is
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