(Apologies if I'm a couple of days late to the party...catching up on
emails here)
On Fri, Jul 19, 2013 at 5:48 PM, Rob Snelders wrote:
>
> I think we need _really need_ our own bugzilla so we can tweak that install
> that it suits us better.
Yes, many of us agree. But we've punted on that in th
Other projects use something like that. I think it wont have any privacy
issues if all you collect is system specifications.
On Mon, Jul 22, 2013 at 4:37 PM, Joel Madero wrote:
> On 07/21/2013 11:22 PM, Jonathan Aquilina wrote:
>
>> I am not trying to hijack this thread. I was thinking also in
On 07/21/2013 11:22 PM, Jonathan Aquilina wrote:
I am not trying to hijack this thread. I was thinking also in
conjunction with an online version of the BSA is there something we
can code into LO which integrates with the BSA that way if people go
to help and submit a but a window pops up with
I am not trying to hijack this thread. I was thinking also in conjunction
with an online version of the BSA is there something we can code into LO
which integrates with the BSA that way if people go to help and submit a
but a window pops up with version os etc and a text box to type in the
issue.
Hi All,
Yes looked into the system of Mozilla last year. They share the code but
that code isn't/wasn't optimized for other software to use. So that
needs quite some tweaking before use.
--
Greetings,
Rob Snelders
On 17-07-13 16:21, Robinson Tryon wrote:
On Wed, Jul 17, 2013 at 8:05 AM, Bjo
Best regards.
--
View this message in context:
http://nabble.documentfoundation.org/Libreoffice-qa-Send-Feedback-and-BSA-ideas-tp4065207p4066396.html
Sent from the QA mailing list archive at Nabble.com.
___
List Name: Libreoffice-qa mailing list
Mail address: Li
On 07/20/2013 08:31 AM, Bjoern Michaelsen wrote:
Hi,
On Sat, Jul 20, 2013 at 09:35:55AM +0100, Michael Meeks wrote:
Personally I love the scope the BSA provides for making the end-user
presented components arbitrarily better. I'd love to make it easier to
find the BSA, and point more pe
Hi,
On Fri, Jul 19, 2013 at 04:12:34PM -0700, bfoman wrote:
> I think having separate page for code reviews (gerrit), bugs (own customized
> Bugzilla with integrated BSA), support (ask-site) and feedback (input) is a
> good idea. I miss other systems like telemetry data (metrics.mozilla.com) or
>
Hi,
On Sat, Jul 20, 2013 at 09:35:55AM +0100, Michael Meeks wrote:
> Personally I love the scope the BSA provides for making the end-user
> presented components arbitrarily better. I'd love to make it easier to
> find the BSA, and point more people at it instead of bugzilla - which (I
> agre
Hi Rob,
On Fri, 2013-07-19 at 23:48 +0200, Rob Snelders wrote:
> My little contribution.
Great to hear from you :-)
> I think we need _really need_ our own bugzilla so we can tweak that
> install that it suits us better. Then we can make the bugs less complex
> and use useful subcompon
egards.
BTW: as you can see you can login to all Mozilla pages by single Persona
account which is very handy. More info at
http://www.mozilla.org/en-US/persona/ and
https://developer.mozilla.org/en-US/docs/Mozilla/Persona
--
View this message in context:
http://nabble.documentfoundation.org/L
Hi All,
My little contribution.
I think we are going the wrong way totally.
When the dev-list found gerrit it wasn't quite what they wanted. But
they took it, tweaked it and are now using it, with great success
(afaik). And here we are trying to create something new that stands
between what
On Wed, Jul 17, 2013 at 8:05 AM, Bjoern Michaelsen
wrote:
> Hi,
> all in all, it seems nifty(**), but might be a bit more work to set up (unless
> Mozilla is maybe sharing their code with us?).
>
It's Mozilla -- I'm sure they're sharing their code with us! :-)
*does some digging*
Let's see...t
Hi,
On Sat, Jul 13, 2013 at 12:42:03AM +0200, Bjoern Michaelsen wrote:
> The important part on the mozilla feedback page is not the layout (dont get me
> wrong: showing a smiley to someone angry at us is a Good Thing for mitigating
> the pain), but the relevant part is IMHO what to do with the fee
Hi Björn, *,
On Mon, Jul 15, 2013 at 6:50 PM, Bjoern Michaelsen
wrote:
> On Mon, Jul 15, 2013 at 12:18:07PM -0400, Robinson Tryon wrote:
>> So it sounds like some kind of differentiation page (ala Mozilla)
>> could be our biggest win here.
>>
>> I'll try to mock-up an example of how this would lo
Hi,
On Mon, Jul 15, 2013 at 05:59:37PM -0400, Robinson Tryon wrote:
> I did that and I was told to stop.
>
> One big problem with Ask admins reporting a bug for a user is that the
> reporter isthe Ask admin. Do you run OSX 10.7? Do you run Windows
> Vista? I don't, so when a dev comes back a
On Mon, Jul 15, 2013 at 06:05:09PM -0400, Robinson Tryon wrote:
> I know that everyone has been very busy, so I was planning to implement
> the differentiation page myself. If Cloph or someone else would like
> to do it, I am more than happy to give them the work^H^H^H^H^H glory
> and go attack the
On Mon, Jul 15, 2013 at 12:50 PM, Bjoern Michaelsen
wrote:
> On Mon, Jul 15, 2013 at 12:18:07PM -0400, Robinson Tryon wrote:
>> So it sounds like some kind of differentiation page (ala Mozilla)
>> could be our biggest win here.
>>
>> I'll try to mock-up an example of how this would look, and perha
On Mon, Jul 15, 2013 at 12:47 PM, Bjoern Michaelsen
wrote:
> Still that cant be learned by telling them "you should have filed the
> bug on that system which you dont understand"
Hmm...I think that if someone wants to report a bug, we should send
them to the bug tracker. I'd like to head them off
Hi,
On Mon, Jul 15, 2013 at 12:18:07PM -0400, Robinson Tryon wrote:
> So it sounds like some kind of differentiation page (ala Mozilla)
> could be our biggest win here.
>
> I'll try to mock-up an example of how this would look, and perhaps we
> can test it out at https://www.libreoffice.org/get-h
Hi Robinson,
On Mon, Jul 15, 2013 at 12:18:07PM -0400, Robinson Tryon wrote:
> On Sat, Jul 13, 2013 at 9:09 AM, Bjoern Michaelsen
> I'd like to keep as much of the bug lifecycle in FDO. The more that
> happens on the Ask site, the more that gets lots and Isn't copied-over
> to a bug report. I've h
On Sat, Jul 13, 2013 at 9:09 AM, Bjoern Michaelsen
wrote:
> On Fri, Jul 12, 2013 at 07:07:36PM -0700, Joel Madero wrote:
>> b) Robinson's main point about ask site is that they don't have the man
>> power to be QA's screeners - I think that summarizes his stance in the
>> nicest way possible :) Ba
Hi,
On Fri, Jul 12, 2013 at 07:07:36PM -0700, Joel Madero wrote:
> b) Robinson's main point about ask site is that they don't have the man
> power to be QA's screeners - I think that summarizes his stance in the
> nicest way possible :) Basically what we are doing is asking the Ask admins
> to be
I'll wait to respond to the whole email from Bjoern but just two quick
points (I'm in heavy moving mode and wife is waiting on me right now ;) )
a) good point about ccindeed an issue that is unresolvable.
b) Robinson's main point about ask site is that they don't have the man
power to be QA's
Hi,
On Fri, Jul 12, 2013 at 12:06:00PM -0700, Joel Madero wrote:
> The idea is that if the user chooses to submit without an account,
> the bug will be reported under a default account (possibly
> b...@tdfplanet.org), they will be forced to enter an email address
> and do a captcha - then their em
On Fri, Jul 12, 2013 at 3:06 PM, Joel Madero wrote:
> Hi All,
>
> After a long discussion with Robinson we came up with a quasi workable plan
> for what we hope to be the new setup for "send feedback..."
> ...
> ...
> Before we move forward looking for feedback, Robinson feel free to expand on
> a
2013/7/12 Joel Madero
> Hi All,
>
> After a long discussion with Robinson we came up with a quasi workable
> plan for what we hope to be the new setup for "send feedback..." - I think
> currently there are a couple problems with the send feedback button within
> LibreOffice:
>
> a) Send Feedback.
Hi All,
After a long discussion with Robinson we came up with a quasi workable
plan for what we hope to be the new setup for "send feedback..." - I
think currently there are a couple problems with the send feedback
button within LibreOffice:
a) Send Feedback... implies more than just bug rep
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