Re: [Libreoffice-qa] What should we do with bugs filed against Extensions/Templates?

Rainer Bielefeld wrote (30-03-13 17:35) . Seeing this, and remembering that we have some good documentation, I feel I really should read that from time to time, if it only were to help my own w

Re: [Libreoffice-qa] What should we do with bugs filed against Extensions/Templates?

On Sat, Mar 30, 2013 at 1:50 PM, Rainer Bielefeld wrote: > Robinson Tryon schrieb: > >> Bugzilla is for bugs that we're willing to address/fix as a project, > > Hi Robinson, > > I am (more or less) the the creator of the LibO Bugzilla bug tracking > system Really? cool -- I didn't know that. Lear

Re: [Libreoffice-qa] What should we do with bugs filed against Extensions/Templates?

Robinson Tryon schrieb: Bugzilla is for bugs that we're willing to address/fix as a project, Hi Robinson, I am (more or less) the the creator of the LibO Bugzilla bug tracking system, so I think I have some overview what should be done and what should not be done. I'll leave some notes

Re: [Libreoffice-qa] What should we do with bugs filed against Extensions/Templates?

I've cc'd Andreas on this email as well.. On Sat, Mar 30, 2013 at 12:35 PM, Rainer Bielefeld wrote: > Robinson Tryon schrieb: >> In our last QA Meeting we discussed what we should do with bugs filed >> against Extensions or Templates. > > did I miss something? Do we have a problem? To sum the qu

Re: [Libreoffice-qa] What should we do with bugs filed against Extensions/Templates?

Robinson Tryon schrieb: In our last QA Meeting we discussed what we should do with bugs filed against Extensions or Templates. Hi all, did I miss something? Do we have a problem? 1. Close as NOTOURBUG + comment to contact extensions author No, that is not a good Idea. Bugzilla is the requ

Re: [Libreoffice-qa] What should we do with bugs filed against Extensions/Templates?

On Sat, Mar 30, 2013 at 5:59 AM, Cor Nouws wrote: >> Remember that if an extension stops working, it's not the absentee >> developer who is inconvenienced, but the user who installed it with >> some expectations of reliability. > > What one can do now, is like/dislike. But that's a quite rough man

Re: [Libreoffice-qa] What should we do with bugs filed against Extensions/Templates?

Hi, Robinson Tryon wrote (29-03-13 23:23) Indeed, no matter what system we set up, some users will file a bug. I agree! But if we warn the users first, then we can at least argue that we tried our best to be clear about what support to expect. Yes, it is good to have explanation about what ma

Re: [Libreoffice-qa] What should we do with bugs filed against Extensions/Templates?

On Fri, Mar 29, 2013 at 11:48 AM, Cor Nouws wrote: > Robinson Tryon wrote (29-03-13 06:29) >> Thoughts on these proposals? > > Both involve quite some work/handling/training to make them work as desired. > And then still: bugs for extensions will appear in BugZilla, either being > NOTOURBUG or not

Re: [Libreoffice-qa] What should we do with bugs filed against Extensions/Templates?

On Fri, Mar 29, 2013 at 9:49 AM, Brenda Granados wrote: > Robinson Tryon wrote >> Here are the different approaches: >> >> B) We clearly and explicitly inform users about which >> Extensions/Templates have official support and which ones have >> unofficial support from the developers themselves. >

Re: [Libreoffice-qa] What should we do with bugs filed against Extensions/Templates?

Hi Robinson / qubit, * Robinson Tryon wrote (29-03-13 06:29) Thoughts on these proposals? Both involve quite some work/handling/training to make them work as desired. And then still: bugs for extensions will appear in BugZilla, either being NOTOURBUG or not... (users will not check, just fi

Re: [Libreoffice-qa] What should we do with bugs filed against Extensions/Templates?

elopers voluntarily provide it for support, but I think it would not be a good idea to make it a requirement. I think the badges for which extensions are supported on the extension site is a great idea. -- View this message in context: http://nabble.documentfoundation.org/Libreoffice-qa-Wha

Re: [Libreoffice-qa] What should we do with bugs filed against Extensions/Templates?

On Fri, Mar 29, 2013 at 12:08 AM, Robinson Tryon wrote: > The basic problem is that bugs are filed against Extensions and > Templates in the same manner as bugs filed against LibreOffice proper. > We had general agreement that the developer of the Extension should be > responsible for dealing with

[Libreoffice-qa] What should we do with bugs filed against Extensions/Templates?

In our last QA Meeting we discussed what we should do with bugs filed against Extensions or Templates. We didn't make much headway on the discussion, as reflected in the minutes: -AGREED: Move discussion to email, try to find consensus, if not vote to decide -- [Note: From this point for