Re: [Libreoffice-qa] What should we do with bugs filed against Extensions/Templates?

2013-03-30 Thread Cor Nouws
Hi, Robinson Tryon wrote (29-03-13 23:23) Indeed, no matter what system we set up, some users will file a bug. I agree! But if we warn the users first, then we can at least argue that we tried our best to be clear about what support to expect. Yes, it is good to have explanation about what ma

Re: [Libreoffice-qa] French bug in Bugzilla

2013-03-30 Thread Rainer Bielefeld
Sophie Gautier schrieb: Just send the bug id to the qa@fr list any time you find one and we will deal with it. Hi, but that's only possible for subscribers? Jean Baptiste Faure told on this list that he is willing to translate reports in French language, from time to time I ask him for he

Re: [Libreoffice-qa] French bug in Bugzilla

2013-03-30 Thread Rainer Bielefeld
Robinson Tryon schrieb: It looks like that bug was submitted via the BSA. Perhaps we need to be more explicit in the BSA about authoring bugs in English? Hi, Please see I do not know the current status of the BSA-FR what will create mails t

Re: [Libreoffice-qa] French bug in Bugzilla

2013-03-30 Thread Robinson Tryon
On Sat, Mar 30, 2013 at 7:31 AM, Rainer Bielefeld wrote: > Robinson Tryon schrieb: >> It looks like that bug was submitted via the BSA. Perhaps we need to >> be more explicit in the BSA about authoring bugs in English? > > Hi, > > Please see > >

Re: [Libreoffice-qa] What should we do with bugs filed against Extensions/Templates?

2013-03-30 Thread Robinson Tryon
On Sat, Mar 30, 2013 at 5:59 AM, Cor Nouws wrote: >> Remember that if an extension stops working, it's not the absentee >> developer who is inconvenienced, but the user who installed it with >> some expectations of reliability. > > What one can do now, is like/dislike. But that's a quite rough man

Re: [Libreoffice-qa] What should we do with bugs filed against Extensions/Templates?

2013-03-30 Thread Rainer Bielefeld
Robinson Tryon schrieb: In our last QA Meeting we discussed what we should do with bugs filed against Extensions or Templates. Hi all, did I miss something? Do we have a problem? 1. Close as NOTOURBUG + comment to contact extensions author No, that is not a good Idea. Bugzilla is the requ

Re: [Libreoffice-qa] What should we do with bugs filed against Extensions/Templates?

2013-03-30 Thread Robinson Tryon
I've cc'd Andreas on this email as well.. On Sat, Mar 30, 2013 at 12:35 PM, Rainer Bielefeld wrote: > Robinson Tryon schrieb: >> In our last QA Meeting we discussed what we should do with bugs filed >> against Extensions or Templates. > > did I miss something? Do we have a problem? To sum the qu

Re: [Libreoffice-qa] What should we do with bugs filed against Extensions/Templates?

2013-03-30 Thread Rainer Bielefeld
Robinson Tryon schrieb: Bugzilla is for bugs that we're willing to address/fix as a project, Hi Robinson, I am (more or less) the the creator of the LibO Bugzilla bug tracking system, so I think I have some overview what should be done and what should not be done. I'll leave some notes

Re: [Libreoffice-qa] Bugzilla administration info - Component 'Extensions'

2013-03-30 Thread Rainer Bielefeld
Today I added myself as "Default QA contact" to ensure that Authors of the Extensions will be informed about the bug. Currently the author is invisible for most users on Extensions Website. I will check existing Bugs and contact authors where necessary. I will try to find a solution with Andre

Re: [Libreoffice-qa] What should we do with bugs filed against Extensions/Templates?

2013-03-30 Thread Robinson Tryon
On Sat, Mar 30, 2013 at 1:50 PM, Rainer Bielefeld wrote: > Robinson Tryon schrieb: > >> Bugzilla is for bugs that we're willing to address/fix as a project, > > Hi Robinson, > > I am (more or less) the the creator of the LibO Bugzilla bug tracking > system Really? cool -- I didn't know that. Lear