Re: [Linphone-users] Linphone seemed to work fine on install but now it fails to connect to server.

2023-11-17 Thread Elisa Nectoux
Hi Bruno, Can you please send me as screenshot of what you see in the user interface, and, tell me if you are using linphone on ios / android / or a desktop platform. Lastly, can you please check the app version number from the About view? Elisa NECTOUX Sales & Marketing Manager Belledonne Comm

Re: [Linphone-users] Linphone seemed to work fine on install but now it fails to connect to server.

2023-11-17 Thread Bruno Melloni
I found Send Logs under "advanced.   It seems to send them to a Logs upload server.  I did not see an option to view them myself or email them to myself. Also... Send Logs seems dead, when I click it there seems to be no activity.  Do I have to turn on Debug logs to enable it? Bruno On 11/1

Re: [Linphone-users] Linphone seemed to work fine on install but now it fails to connect to server.

2023-11-17 Thread Elisa Nectoux
Hi, Can you please tell me on which platform did you install Linphone, and what is the version number? Also, as suggested by Trent, can you please send us some debug logs? You can grab them from the app’s settings. Click on send logs and you can send it directly to my email address if you do n

Re: [Linphone-users] Linphone seemed to work fine on install but now it fails to connect to server.

2023-11-16 Thread Trent Creekmore
Only the logs between LinPhone and the server can tell you anything. On 11/16/23 19:46, BrunoGenovese wrote: I installed llinphone and I would swear it worked.  A day or two later... it no longer connects to the server. I double-checked the username, password and Domain and they indeed are c