RE: Dell XPS13: MCE (Hardware Error) reported

Hi Paul, > Mario, there are at least two more firmware bugs [4][5][6]. Having fast > suspend and resume says something about the quality of a device. If the Dell > XPS13 9360 is supposed to compete with Apple devices, and Google > Chromebooks, then this should be improved in my opinion. Do you

RE: Dell XPS13: MCE (Hardware Error) reported

Hi Paul, > Mario, there are at least two more firmware bugs [4][5][6]. Having fast > suspend and resume says something about the quality of a device. If the Dell > XPS13 9360 is supposed to compete with Apple devices, and Google > Chromebooks, then this should be improved in my opinion. Do you

Re: Dell XPS13: MCE (Hardware Error) reported

<ashok@intel.com>; Linux Kernel Mailing List ; Thorsten Leemhuis <li...@leemhuis.info>; Len Brown <len.br...@intel.com>; Tony Luck <tony.l...@intel.com>; Limonciello, Mario <mario_limoncie...@dell.com> Subject: Re: Dell XPS13: MCE (Hardware Error) reported On F

Re: Dell XPS13: MCE (Hardware Error) reported

; Thorsten Leemhuis ; Len Brown ; Tony Luck ; Limonciello, Mario Subject: Re: Dell XPS13: MCE (Hardware Error) reported On Fri, Jan 27, 2017 at 02:35:16PM +0100, Paul Menzel wrote: Thank you very much for your help. After wasting my time with the Dell support over Twitter [1], where they basically

Re: Dell XPS13: MCE (Hardware Error) reported

On Tue, Jan 31, 2017 at 04:29:51PM +0100, Paul Menzel wrote: > Unfortunately, there are not a lot of options. If you know a good > vendor, please share. What I'd do is go to the store with a live CD and boot it on the machine. Using a fairly recent allmodconfig kernel should be able to tell you

Re: Dell XPS13: MCE (Hardware Error) reported

On Tue, Jan 31, 2017 at 04:29:51PM +0100, Paul Menzel wrote: > Unfortunately, there are not a lot of options. If you know a good > vendor, please share. What I'd do is go to the store with a live CD and boot it on the machine. Using a fairly recent allmodconfig kernel should be able to tell you

Re: Dell XPS13: MCE (Hardware Error) reported

rnel Mailing List ; Thorsten Leemhuis <li...@leemhuis.info>; Len Brown <len.br...@intel.com>; Tony Luck <tony.l...@intel.com>; Limonciello, Mario <mario_limoncie...@dell.com> Subject: Re: Dell XPS13: MCE (Hardware Error) reported On Fri, Jan 27, 2017 at 02:35:16PM +0100, Pau

Re: Dell XPS13: MCE (Hardware Error) reported

Luck ; Limonciello, Mario Subject: Re: Dell XPS13: MCE (Hardware Error) reported On Fri, Jan 27, 2017 at 02:35:16PM +0100, Paul Menzel wrote: Thank you very much for your help. After wasting my time with the Dell support over Twitter [1], where they basically also make you jump through hoops, Fun

RE: Dell XPS13: MCE (Hardware Error) reported

uis <li...@leemhuis.info>; Len > Brown <len.br...@intel.com>; Tony Luck <tony.l...@intel.com>; > Limonciello, Mario <mario_limoncie...@dell.com> > Subject: Re: Dell XPS13: MCE (Hardware Error) reported > > On Fri, Jan 27, 2017 at 02:35:16PM +0100, Paul Menze

RE: Dell XPS13: MCE (Hardware Error) reported

rio > Subject: Re: Dell XPS13: MCE (Hardware Error) reported > > On Fri, Jan 27, 2017 at 02:35:16PM +0100, Paul Menzel wrote: > > Thank you very much for your help. After wasting my time with the Dell > > support over Twitter [1], where they basically also make you jump >

Re: Dell XPS13: MCE (Hardware Error) reported

On Fri, Jan 27, 2017 at 02:35:16PM +0100, Paul Menzel wrote: > Thank you very much for your help. After wasting my time with the Dell > support over Twitter [1], where they basically also make you jump through > hoops, Fun read that twitter page. Especially the bit about not supporting Linux but

Re: Dell XPS13: MCE (Hardware Error) reported

On Fri, Jan 27, 2017 at 02:35:16PM +0100, Paul Menzel wrote: > Thank you very much for your help. After wasting my time with the Dell > support over Twitter [1], where they basically also make you jump through > hoops, Fun read that twitter page. Especially the bit about not supporting Linux but

Re: Dell XPS13: MCE (Hardware Error) reported

Dear Ashok, On 01/09/17 20:23, Raj, Ashok wrote: On Mon, Jan 09, 2017 at 12:53:33PM +0100, Paul Menzel wrote: On 01/05/17 02:12, Raj, Ashok wrote: CPUID Vendor Intel Family 6 Model 142 This is Kabylake Mobile Hardware event. This is not a software error. MCE 1 CPU 0 BANK 7 MISC

Re: Dell XPS13: MCE (Hardware Error) reported

Dear Ashok, On 01/09/17 20:23, Raj, Ashok wrote: On Mon, Jan 09, 2017 at 12:53:33PM +0100, Paul Menzel wrote: On 01/05/17 02:12, Raj, Ashok wrote: CPUID Vendor Intel Family 6 Model 142 This is Kabylake Mobile Hardware event. This is not a software error. MCE 1 CPU 0 BANK 7 MISC

Re: Dell XPS13: MCE (Hardware Error) reported

Hi Paul On Mon, Jan 09, 2017 at 12:53:33PM +0100, Paul Menzel wrote: > > > On 01/05/17 02:12, Raj, Ashok wrote: > > >>>CPUID Vendor Intel Family 6 Model 142 > >This is Kabylake Mobile > > > >>>Hardware event. This is not a software error. > >>>MCE 1 > >>>CPU 0 BANK 7 > >>>MISC 7880018086 ADDR

Re: Dell XPS13: MCE (Hardware Error) reported

Hi Paul On Mon, Jan 09, 2017 at 12:53:33PM +0100, Paul Menzel wrote: > > > On 01/05/17 02:12, Raj, Ashok wrote: > > >>>CPUID Vendor Intel Family 6 Model 142 > >This is Kabylake Mobile > > > >>>Hardware event. This is not a software error. > >>>MCE 1 > >>>CPU 0 BANK 7 > >>>MISC 7880018086 ADDR

Re: Dell XPS13: MCE (Hardware Error) reported

Dear Ashosk, dear Borislav, On 01/05/17 02:12, Raj, Ashok wrote: CPUID Vendor Intel Family 6 Model 142 This is Kabylake Mobile Hardware event. This is not a software error. MCE 1 CPU 0 BANK 7 MISC 7880018086 ADDR fef1ce40 TIME 1483543069 Wed Jan 4 16:17:49 2017 MCG status: MCi status:

Re: Dell XPS13: MCE (Hardware Error) reported

Dear Ashosk, dear Borislav, On 01/05/17 02:12, Raj, Ashok wrote: CPUID Vendor Intel Family 6 Model 142 This is Kabylake Mobile Hardware event. This is not a software error. MCE 1 CPU 0 BANK 7 MISC 7880018086 ADDR fef1ce40 TIME 1483543069 Wed Jan 4 16:17:49 2017 MCG status: MCi status:

Re: Dell XPS13: MCE (Hardware Error) reported

Dear Boris, On 01/09/17 12:05, Borislav Petkov wrote: On Mon, Jan 09, 2017 at 11:55:41AM +0100, Paul Menzel wrote: […] Also, is that just for MacBookPro11,3? The MCE for the Dell XPS13 looks different from what I see, doesn’t it? Yes, yours is different. I'm still waiting for you to

Re: Dell XPS13: MCE (Hardware Error) reported

Dear Boris, On 01/09/17 12:05, Borislav Petkov wrote: On Mon, Jan 09, 2017 at 11:55:41AM +0100, Paul Menzel wrote: […] Also, is that just for MacBookPro11,3? The MCE for the Dell XPS13 looks different from what I see, doesn’t it? Yes, yours is different. I'm still waiting for you to

Re: Dell XPS13: MCE (Hardware Error) reported

On Mon, Jan 09, 2017 at 11:55:41AM +0100, Paul Menzel wrote: > Do you mean *shouldn’t have been done*? Yes. > Should the discussion be referenced? Yap, it will be. > Also, is that just for MacBookPro11,3? The MCE for the Dell XPS13 looks > different from what I see, doesn’t it? Yes, yours is

Re: Dell XPS13: MCE (Hardware Error) reported

On Mon, Jan 09, 2017 at 11:55:41AM +0100, Paul Menzel wrote: > Do you mean *shouldn’t have been done*? Yes. > Should the discussion be referenced? Yap, it will be. > Also, is that just for MacBookPro11,3? The MCE for the Dell XPS13 looks > different from what I see, doesn’t it? Yes, yours is

Re: Dell XPS13: MCE (Hardware Error) reported

On 01/06/17 17:54, Borislav Petkov wrote: On Fri, Jan 06, 2017 at 07:58:31AM -0800, Raj, Ashok wrote: Looks like we don't need a return value from therm_throt_process(), we can fix that as void as well. Right you are, here's v2: --- From a8151fa6f18c2605eb7972061234f05e79b372c4 Mon Sep 17

Re: Dell XPS13: MCE (Hardware Error) reported

On 01/06/17 17:54, Borislav Petkov wrote: On Fri, Jan 06, 2017 at 07:58:31AM -0800, Raj, Ashok wrote: Looks like we don't need a return value from therm_throt_process(), we can fix that as void as well. Right you are, here's v2: --- From a8151fa6f18c2605eb7972061234f05e79b372c4 Mon Sep 17

Re: Dell XPS13: MCE (Hardware Error) reported

Hi Boris This looks good to me! On Fri, Jan 06, 2017 at 05:54:23PM +0100, Borislav Petkov wrote: > On Fri, Jan 06, 2017 at 07:58:31AM -0800, Raj, Ashok wrote: > > Looks like we don't need a return value from therm_throt_process(), > > we can fix that as void as well. > > Right you are, here's

Re: Dell XPS13: MCE (Hardware Error) reported

Hi Boris This looks good to me! On Fri, Jan 06, 2017 at 05:54:23PM +0100, Borislav Petkov wrote: > On Fri, Jan 06, 2017 at 07:58:31AM -0800, Raj, Ashok wrote: > > Looks like we don't need a return value from therm_throt_process(), > > we can fix that as void as well. > > Right you are, here's

Re: Dell XPS13: MCE (Hardware Error) reported

On Fri, Jan 06, 2017 at 07:58:31AM -0800, Raj, Ashok wrote: > Looks like we don't need a return value from therm_throt_process(), > we can fix that as void as well. Right you are, here's v2: --- >From a8151fa6f18c2605eb7972061234f05e79b372c4 Mon Sep 17 00:00:00 2001 From: Borislav Petkov

Re: Dell XPS13: MCE (Hardware Error) reported

On Fri, Jan 06, 2017 at 07:58:31AM -0800, Raj, Ashok wrote: > Looks like we don't need a return value from therm_throt_process(), > we can fix that as void as well. Right you are, here's v2: --- >From a8151fa6f18c2605eb7972061234f05e79b372c4 Mon Sep 17 00:00:00 2001 From: Borislav Petkov Date:

Re: Dell XPS13: MCE (Hardware Error) reported

Hi Boris On Fri, Jan 06, 2017 at 12:16:17PM +0100, Borislav Petkov wrote: > On Thu, Jan 05, 2017 at 05:26:17PM -0800, Raj, Ashok wrote: > > Agree, since we have both a log and another agent to deal with it, it makes > > no good reason to continue... Will pass this along, and have someone look at

Re: Dell XPS13: MCE (Hardware Error) reported

Hi Boris On Fri, Jan 06, 2017 at 12:16:17PM +0100, Borislav Petkov wrote: > On Thu, Jan 05, 2017 at 05:26:17PM -0800, Raj, Ashok wrote: > > Agree, since we have both a log and another agent to deal with it, it makes > > no good reason to continue... Will pass this along, and have someone look at

Re: Dell XPS13: MCE (Hardware Error) reported

On Thu, Jan 05, 2017 at 05:26:17PM -0800, Raj, Ashok wrote: > Agree, since we have both a log and another agent to deal with it, it makes > no good reason to continue... Will pass this along, and have someone look at > cleaning this up. Like this? --- From: Borislav Petkov Date:

Re: Dell XPS13: MCE (Hardware Error) reported

On Thu, Jan 05, 2017 at 05:26:17PM -0800, Raj, Ashok wrote: > Agree, since we have both a log and another agent to deal with it, it makes > no good reason to continue... Will pass this along, and have someone look at > cleaning this up. Like this? --- From: Borislav Petkov Date: Fri, 6 Jan 2017

Re: Dell XPS13: MCE (Hardware Error) reported

On Fri, Jan 06, 2017 at 12:56:11AM +0100, Borislav Petkov wrote: > Oh, and it's not like the user can do anything - there's a thermald > which is supposed to deal with all that. Which is not really > trouble-free too, TBH. What happens if that thing dies? Fried CPU? > > So I say we should rip out

Re: Dell XPS13: MCE (Hardware Error) reported

On Fri, Jan 06, 2017 at 12:56:11AM +0100, Borislav Petkov wrote: > Oh, and it's not like the user can do anything - there's a thermald > which is supposed to deal with all that. Which is not really > trouble-free too, TBH. What happens if that thing dies? Fried CPU? > > So I say we should rip out

Re: Dell XPS13: MCE (Hardware Error) reported

On Thu, Jan 05, 2017 at 03:28:00PM -0800, Raj, Ashok wrote: > After looking at the code, seems like these events are logged as MCE's > but are really picked from real lvt thermal event interrupts. via a fake > bank 128 for MCE_THERMAL. These are not really HW MCE's, but fake ones > created >

Re: Dell XPS13: MCE (Hardware Error) reported

On Thu, Jan 05, 2017 at 03:28:00PM -0800, Raj, Ashok wrote: > After looking at the code, seems like these events are logged as MCE's > but are really picked from real lvt thermal event interrupts. via a fake > bank 128 for MCE_THERMAL. These are not really HW MCE's, but fake ones > created >

Re: Dell XPS13: MCE (Hardware Error) reported

Hi Boris On Thu, Jan 05, 2017 at 09:31:47PM +0100, Borislav Petkov wrote: > On Thu, Jan 05, 2017 at 09:10:34PM +0100, Alexander Alemayhu wrote: > > Not sure if it is related, but I am also seeing those messages on my > > MacBookPro11,3: > > Yours look to me like thermal throttling MCEs. And TBH

Re: Dell XPS13: MCE (Hardware Error) reported

Hi Boris On Thu, Jan 05, 2017 at 09:31:47PM +0100, Borislav Petkov wrote: > On Thu, Jan 05, 2017 at 09:10:34PM +0100, Alexander Alemayhu wrote: > > Not sure if it is related, but I am also seeing those messages on my > > MacBookPro11,3: > > Yours look to me like thermal throttling MCEs. And TBH

Re: Dell XPS13: MCE (Hardware Error) reported

On Thu, Jan 05, 2017 at 09:03:10PM +, Pandruvada, Srinivas wrote: > I suggest trying with the following kernel command line, if your > getting notification to throttle from SMM before: > > intel_pstate=support_acpi_ppc > > opensuse doesn't start thermald by default. > Used the

Re: Dell XPS13: MCE (Hardware Error) reported

On Thu, Jan 05, 2017 at 09:03:10PM +, Pandruvada, Srinivas wrote: > I suggest trying with the following kernel command line, if your > getting notification to throttle from SMM before: > > intel_pstate=support_acpi_ppc > > opensuse doesn't start thermald by default. > Used the

Re: Dell XPS13: MCE (Hardware Error) reported

On Thu, Jan 05, 2017 at 09:31:47PM +0100, Borislav Petkov wrote: > > What does your /var/log/mcelog* log file contain? > There are no files there, but in the attached backtrace mcelog is mentioned several times. Sorry I am not familiar with mcelog so I don't know where it would be logging on

Re: Dell XPS13: MCE (Hardware Error) reported

On Thu, Jan 05, 2017 at 09:31:47PM +0100, Borislav Petkov wrote: > > What does your /var/log/mcelog* log file contain? > There are no files there, but in the attached backtrace mcelog is mentioned several times. Sorry I am not familiar with mcelog so I don't know where it would be logging on

Re: Dell XPS13: MCE (Hardware Error) reported

On Thu, 2017-01-05 at 12:43 -0800, Raj, Ashok wrote: > Hi Boris > > > On Thu, Jan 05, 2017 at 09:31:47PM +0100, Borislav Petkov wrote: > > > > On Thu, Jan 05, 2017 at 09:10:34PM +0100, Alexander Alemayhu wrote: > > > > > > Not sure if it is related, but I am also seeing those messages on > > >

Re: Dell XPS13: MCE (Hardware Error) reported

On Thu, 2017-01-05 at 12:43 -0800, Raj, Ashok wrote: > Hi Boris > > > On Thu, Jan 05, 2017 at 09:31:47PM +0100, Borislav Petkov wrote: > > > > On Thu, Jan 05, 2017 at 09:10:34PM +0100, Alexander Alemayhu wrote: > > > > > > Not sure if it is related, but I am also seeing those messages on > > >

Re: Dell XPS13: MCE (Hardware Error) reported

Hi Boris On Thu, Jan 05, 2017 at 09:31:47PM +0100, Borislav Petkov wrote: > On Thu, Jan 05, 2017 at 09:10:34PM +0100, Alexander Alemayhu wrote: > > Not sure if it is related, but I am also seeing those messages on my > > MacBookPro11,3: > > Yours look to me like thermal throttling MCEs. And TBH

Re: Dell XPS13: MCE (Hardware Error) reported

Hi Boris On Thu, Jan 05, 2017 at 09:31:47PM +0100, Borislav Petkov wrote: > On Thu, Jan 05, 2017 at 09:10:34PM +0100, Alexander Alemayhu wrote: > > Not sure if it is related, but I am also seeing those messages on my > > MacBookPro11,3: > > Yours look to me like thermal throttling MCEs. And TBH

Re: Dell XPS13: MCE (Hardware Error) reported

On Thu, Jan 05, 2017 at 09:10:34PM +0100, Alexander Alemayhu wrote: > Not sure if it is related, but I am also seeing those messages on my > MacBookPro11,3: Yours look to me like thermal throttling MCEs. And TBH we whould not issue those as actual MCEs because they are not - they *signal*

Re: Dell XPS13: MCE (Hardware Error) reported

On Thu, Jan 05, 2017 at 09:10:34PM +0100, Alexander Alemayhu wrote: > Not sure if it is related, but I am also seeing those messages on my > MacBookPro11,3: Yours look to me like thermal throttling MCEs. And TBH we whould not issue those as actual MCEs because they are not - they *signal*

Re: Dell XPS13: MCE (Hardware Error) reported

On Thu, Jan 05, 2017 at 10:05:39PM +0800, Daniel J Blueman wrote: > > That said, I have seen this reoccur after boot; there were no other > kernel messages around 300s uptime, and it hasn't occurred in the last > hours since: > Not sure if it is related, but I am also seeing those messages on my

Re: Dell XPS13: MCE (Hardware Error) reported

On Thu, Jan 05, 2017 at 10:05:39PM +0800, Daniel J Blueman wrote: > > That said, I have seen this reoccur after boot; there were no other > kernel messages around 300s uptime, and it hasn't occurred in the last > hours since: > Not sure if it is related, but I am also seeing those messages on my

Re: Dell XPS13: MCE (Hardware Error) reported

On 5 January 2017 at 13:00, Daniel J Blueman wrote: > On Thursday, January 5, 2017 at 9:20:04 AM UTC+8, Raj, Ashok wrote: >> Hi Boris >> >> thanks for forwarding. >> >> > > CPUID Vendor Intel Family 6 Model 142 >> This is Kabylake Mobile >> >> > > Hardware event. This is not a

Re: Dell XPS13: MCE (Hardware Error) reported

On 5 January 2017 at 13:00, Daniel J Blueman wrote: > On Thursday, January 5, 2017 at 9:20:04 AM UTC+8, Raj, Ashok wrote: >> Hi Boris >> >> thanks for forwarding. >> >> > > CPUID Vendor Intel Family 6 Model 142 >> This is Kabylake Mobile >> >> > > Hardware event. This is not a software error. >>

Re: Dell XPS13: MCE (Hardware Error) reported

On Thursday, January 5, 2017 at 9:20:04 AM UTC+8, Raj, Ashok wrote: > Hi Boris > > thanks for forwarding. > > > > CPUID Vendor Intel Family 6 Model 142 > This is Kabylake Mobile > > > > Hardware event. This is not a software error. > > > MCE 1 > > > CPU 0 BANK 7 > > > MISC 7880018086 ADDR fef1ce40

Re: Dell XPS13: MCE (Hardware Error) reported

On Thursday, January 5, 2017 at 9:20:04 AM UTC+8, Raj, Ashok wrote: > Hi Boris > > thanks for forwarding. > > > > CPUID Vendor Intel Family 6 Model 142 > This is Kabylake Mobile > > > > Hardware event. This is not a software error. > > > MCE 1 > > > CPU 0 BANK 7 > > > MISC 7880018086 ADDR fef1ce40

Re: Dell XPS13: MCE (Hardware Error) reported

Hi Boris thanks for forwarding. > > CPUID Vendor Intel Family 6 Model 142 This is Kabylake Mobile > > Hardware event. This is not a software error. > > MCE 1 > > CPU 0 BANK 7 > > MISC 7880018086 ADDR fef1ce40 > > TIME 1483543069 Wed Jan 4 16:17:49 2017 > > MCG status: > > MCi status: > > Error

Re: Dell XPS13: MCE (Hardware Error) reported

Hi Boris thanks for forwarding. > > CPUID Vendor Intel Family 6 Model 142 This is Kabylake Mobile > > Hardware event. This is not a software error. > > MCE 1 > > CPU 0 BANK 7 > > MISC 7880018086 ADDR fef1ce40 > > TIME 1483543069 Wed Jan 4 16:17:49 2017 > > MCG status: > > MCi status: > > Error

Re: Dell XPS13: MCE (Hardware Error) reported

Lemme add some more folks to CC. On Wed, Jan 04, 2017 at 04:42:18PM +0100, Paul Menzel wrote: > Dear Linux folks, > > > The logs contain the following messages. > > From Linux 4.10-rc2+ (0f64df301240 Merge branch 'parisc-4.10-2' of >

Re: Dell XPS13: MCE (Hardware Error) reported

Lemme add some more folks to CC. On Wed, Jan 04, 2017 at 04:42:18PM +0100, Paul Menzel wrote: > Dear Linux folks, > > > The logs contain the following messages. > > From Linux 4.10-rc2+ (0f64df301240 Merge branch 'parisc-4.10-2' of >

Dell XPS13: MCE (Hardware Error) reported

Dear Linux folks, The logs contain the following messages. From Linux 4.10-rc2+ (0f64df301240 Merge branch 'parisc-4.10-2' of git://git.kernel.org/pub/scm/linux/kernel/git/deller/parisc-linux): Jan 04 16:17:51 xps13 kernel: mce: [Hardware Error]: CPU 0: Machine Check: 0 Bank 6:

Dell XPS13: MCE (Hardware Error) reported

Dear Linux folks, The logs contain the following messages. From Linux 4.10-rc2+ (0f64df301240 Merge branch 'parisc-4.10-2' of git://git.kernel.org/pub/scm/linux/kernel/git/deller/parisc-linux): Jan 04 16:17:51 xps13 kernel: mce: [Hardware Error]: CPU 0: Machine Check: 0 Bank 6: