Re: [Bulk] seagate SRD00f2 expansion 4Tb desktop drive does not work on USB 3.0 Part 2 xhci-debug SOLVED

2015-05-26 Thread Donald Harter
on the cable. I did see some ports stop working though, because they were messed up by that bad cable. On 05/26/2015 05:47 AM, Donald Harter wrote: I tried it with the latest kernel version without changing the timing and it worked. Linux 4.1.0-rc5+ #3 SMP Mon May 25 23:12:29 CDT 2015 x86_64

Re: [Bulk] seagate SRD00f2 expansion 4Tb desktop drive does not work on USB 3.0 Part 2 xhci-debug SOLVED

2015-05-26 Thread Donald Harter
On 05/25/2015 07:25 PM, Lu, Baolu wrote: On 05/26/2015 03:06 AM, Donald Harter wrote: Yes, this fixed the problem. Thanks for your help. That doesn't mean exactly that this change fixes your problem. I would suggest you to try the latest kernel without any changes to check whether the fix

Re: [Bulk] seagate SRD00f2 expansion 4Tb desktop drive does not work on USB 3.0 Part 2 xhci-debug SOLVED

2015-05-25 Thread Donald Harter
seconds Device Status: 0x0001 Self Powered On 05/25/2015 05:34 AM, Lu, Baolu wrote: On 05/23/2015 10:00 PM, Donald Harter wrote: May 23 08:52:05 pc_u kernel: [53875.075976] xhci_hcd :00:14.0: Port Status Change Event for port 3 May 23 08:52:05 pc_u kernel: [53875.075979

Re: [Bulk] seagate SRD00f2 expansion 4Tb desktop drive does not work on USB 3.0 Part 3 xhci-debug

2015-05-23 Thread Donald Harter
I submitted a case to tech support at seagate case number: 04853786 On 05/23/2015 09:00 AM, Donald Harter wrote: I am adding some xhci debug information to my previous report since that seems more relevant. At the start of the debug, I had just removed the drive from a usb 2.0 port, and plugged

Re: [Bulk] seagate SRD00f2 expansion 4Tb desktop drive does not work on USB 3.0 Part 2 xhci-debug

2015-05-23 Thread Donald Harter
08:52:06 pc_u kernel: [53875.895482] xhci_hcd :00:14.0: Stopped on No-op or Link TRB On 05/22/2015 07:38 PM, Donald Harter wrote: This drive works on USB 2.0 but not USB 3.0. I saw a procedure on here to use this statement in the modprobe.d directory: options usb-storage quirks

seagate SRD00f2 expansion 4Tb desktop drive does not work on USB 3.0

2015-05-22 Thread Donald Harter
This drive works on USB 2.0 but not USB 3.0. I saw a procedure on here to use this statement in the modprobe.d directory: options usb-storage quirks=Vendor_ID:Product_ID:u That did not work. I get the same response that I did before when plugging it into a USB 3.0 port. May 22 18:16:45 (none)