It seems that I have a bad USB cable. It worked on USB 2.0 but the
extra wires for USB 3.0 were intermittent. After replacing the cable I
am running on a 3.13.0-53-generic kerel which it never could before.
When I changed the timeout, and it ran good, I must have had a good
connection on the
I tried it with the latest kernel version without changing the timing
and it worked.
Linux 4.1.0-rc5+ #3 SMP Mon May 25 23:12:29 CDT 2015 x86_64 x86_64
x86_64 GNU/Linux
May 26 05:29:21 (none) kernel: [ 141.187654] usb 2-3.4: new SuperSpeed
USB device number 4 using xhci_hcd
May 26
On 05/23/2015 10:00 PM, Donald Harter wrote:
May 23 08:52:05 pc_u kernel: [53875.075976] xhci_hcd :00:14.0:
Port Status Change Event for port 3
May 23 08:52:05 pc_u kernel: [53875.075979] xhci_hcd :00:14.0:
port resume event for port 3
May 23 08:52:05 pc_u kernel: [53875.075981]
Yes, this fixed the problem. Thanks for your help.
Here is the kernel version that I compiled:
Linux 4.1.0-rc2+ #2 SMP Mon May 25 10:58:36 CDT 2015 x86_64 x86_64
x86_64 GNU/Linux
On the non-working generic ubuntu kernel,the USB 3.0 ports that time out
became non-working. I could plug my
On 05/26/2015 03:06 AM, Donald Harter wrote:
Yes, this fixed the problem. Thanks for your help.
That doesn't mean exactly that this change fixes your problem.
I would suggest you to try the latest kernel without any changes
to check whether the fix is already there. Then you can go ahead
I submitted a case to tech support at seagate
case number: 04853786
On 05/23/2015 09:00 AM, Donald Harter wrote:
I am adding some xhci debug information to my previous report since that
seems more relevant.
At the start of the debug, I had just removed the drive from a usb 2.0
port, and plugged
I am adding some xhci debug information to my previous report since that
seems more relevant.
At the start of the debug, I had just removed the drive from a usb 2.0
port, and plugged it into a usb 3.0 port.
May 23 08:52:05 pc_u kernel: [53875.075976] xhci_hcd :00:14.0: Port
Status Change
This drive works on USB 2.0 but not USB 3.0.
I saw a procedure on here to use this statement in the modprobe.d
directory: options usb-storage quirks=Vendor_ID:Product_ID:u
That did not work.
I get the same response that I did before when plugging it into a USB
3.0 port.
May 22 18:16:45 (none)
