Hi Esther Thank you very much for your help. I think I may have also stumbled upon a similar article. I am trying to follow the instructions to clear out stored certificates, but can't move away from the general tab in java preferences. Could you please give me any tips on how to do this?
Any help is greatfully appreciated. Thanks in advance Paula -----Original Message----- From: mac-access-boun...@mac-access.net [mailto:mac-access-boun...@mac-access.net] On Behalf Of Esther Sent: Sunday, 22 July 2012 2:34 PM To: Mac OSX & iOS Accessibility Subject: Blackboard & Java authentication problems after updates [was Re:technical help] Hi Paula, You probably need someone who is actually running Blackboard currently to help troubleshoot this, but I did a web search and found this support page titled, "Troubleshooting Blackboard Java Issues": https://elearn.usu.edu/java/java_tutorial.html >From the section of the error message you give, I'd guess that your application is no longer certified. That's the part about "Unsigned application requesting unrestricted access to system and signed resource". While it's common that problems may occur if you don't have the latest version of java installed, currently, I believe that you should have this in place from running software update, and it's quite unlikely that you need to go back to an older version. (Also, on the Mac you don't need to delete older versions of the Java). I suspect that the relevant portion of the troubleshooting page is the section on "Troubleshoot Java Security Settings": <begin quote> If Java is installed but you are still having problems with Java functionality in Blackboard, there might be a problem with the Java security certificate settings on your computer. Here are two things to look for: . The application digital signature has not been allowed to run. . The certificate information stored on the comptuer does not match the current certificate. Please see the following link for more details. <end quote> I've pasted in the link for "Troubleshooting Java certificate problems in Blackboard" below: https://elearn.usu.edu/java/clearing-certificates.html I'd try to go back to java preferences and undo any of the attempts you made to point to an earlier version of java, then go through the two steps of trying to run the certificate again, and check the security tab of java preferences to clear out your current stored certificates so they can be renewed. If you feel nervous doing that, you could wait to see whether someone else who has current experience both in using Blackboard and in java can respond to your questions. HTH. Cheers, Esther Paula Hobley wrote: > Hi there > > Bear with me, because I'm not too technically savvy at times. On Friday, I > did some updates to my system. I'm running Lion on my Macbook Pro. Since > then, when I go to the ELive room in Blackboard and go to run a recording of > a lecture that is available, it gives me the following error message. > > Application error > Unbable to launch the application > Name > Elluminate live > Publisher > Elluninate inc. > From http://elive.deakin.edu.au:8080 > > When I click on details I get the following: > Error > Unsigned application requesting unrestricted access to system and signed > resource (and then it gives a complicated web page) > > I had a look on the web, and from what I can figure out, I have a version of > java that is not supported by ELive. I tried to set the java preference to > an earlier version using utilities java preferences but I got an empty table > and the word version. I can't figure out how to go back a version using the > command line in terminal. > > Any help would be greatly appreciated. > > Thanks > > Paula > <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages posted to the Mac-Access forum at either the list's own dedicated web archive: <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> or at the public Mail Archive: <http://www.mail-archive.com/mac-access@mac-access.net/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages posted to the Mac-Access forum at either the list's own dedicated web archive: <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> or at the public Mail Archive: <http://www.mail-archive.com/mac-access@mac-access.net/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/>
