Hello Eileen,

While I have not yet encountered your particular problem, I have experienced 
update or component level installation problems with iTunes for Windows.  

Unless you have signed up for the new Music streaming service, there is really 
no difference between the current version of iTunes for Windows and the 
previous version.  

However, if you just want to have the latest version, simply create a restore 
point on your PC, before installing, just as a precaution, then go ahead and 
update to the latest version again.

The error message that you are receiving when manually checking for updates in 
no way effects the usability or integrity of iTunes.  

It may, as you state, be a glitch in the program, if so, it is one that Apple 
is not going to admit unless or until there is a fix or unless thousands 
complain publically on the web.  

 As I am certain Apple has already told you, for the best installation 
experience, make sure that the current version of iTunes is closed before 
installing the next version.  

Whenever I encounter an unexpected error in iTunes for Windows, the absolute 
first thing I do is perform a Google search on the web for similar instances.  
I have almost always been rewarded by others confirming my issue.

Good luck and let us know what happens, should you decide to update a second 
time.

Mark

From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Eileen Scrivani
Sent: Thursday, July 09, 2015 5:49 AM
To: macvisionaries@googlegroups.com
Subject: Problem With Updates on Latest Version of ITunes ...

Hi, 
 
I’m running ITunes on my Win 8.1 64B computer and when I installed the update 
last week to ITunes, it downloaded and installed fine.  The problem is that in 
the latest ITunes version , when I go to the ITunes help menu and do a “check 
for updates” I get the following dialog/error message every time:
 
“The ITunes update server could not be contacted. Please check your internet 
connection or try again later.” 
 
My internet connection is working perfectly fine.  I’ve run diagnostics under 
ITunes help as well and it comes back with everything in working order.  I 
called Apple Accessibility and I did with tech support uninstall ITunes (all 
associated programs in the correct order) and then re-downloaded & re-installed 
ITunes.  What is weird is that this time when I started up ITunes it appears 
that it has gone back to a previous version and wants me to again download and 
install ITunes.  I don’t want to do it since once I get the latest version 
running, I’m worried that its going to return to saying I cannot connect to 
their update server.  So, has anyone else experienced this or have any ideas on 
the correct fix for it?  I’m worried that I’m waiting on Apple to put in a fix 
for ITunes for Windows.  Yes, I have a Mac laptop, but my comfort is still with 
Windows and its where I do my backups, etc.  Yes, I have a working copy of 
ITunes, but why shouldn’t I be able to install the most up-to-date without 
problems??
 
I posted this question to the other list I’m subscribed to the other day, and 
no one had any information that could help. 
 
Thanks for any definitive help.
Eileen
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