Hi Barry and Tim,
Thanks for the help. I had looked in the menu, but somehow missed the iTunes
match option. Thanks for the tip. Upload is still in progress, but it appears
to be fixing my problem.
Cheers,
Donna
On Sep 1, 2013, at 1:42 PM, Tim Kilburn wrote:
> Hi,
>
> Press VO-m to go up t
Hey Donna,
If you have Genius on, you might try turning off Match and Genius, then turning
match back on.
On Sep 1, 2013, at 12:32 PM, Donna Goodin wrote:
Hi all,
For about the last week or so when I open iTunes, I get the error message "The
iTunes store cannot complete your request (An unkn
Hi,
Press VO-m to go up to the menubar, right to the Store menu, then down to the
Turn Off iTunes Match. You can turn it back on in the same way. No need to go
into the iTunes Store web area.
Later...
Tim Kilburn
Fort McMurray, AB Canada
On 2013-09-01, at 12:40 PM, Donna Goodin wrote:
> I
I know it sounds crazy, but not that I can see.
Best,
Donna
Sent from my iPhone
On Sep 1, 2013, at 1:39 PM, John Panarese wrote:
>There is no option on the store menu to turn off iTunes Match?
>
> Take Care
>
> John D. Panarese
> Director
> Mac for the Blind
> Tel, (631) 724-4479
> Emai
There is no option on the store menu to turn off iTunes Match?
Take Care
John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, j...@macfortheblind.com
Website, http://www.macfortheblind.com
APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION
AUTHORIZED
I still don't see a way to turn it off. the only thing I see is Turn Off
Auto-Renew.
Donna
On Sep 1, 2013, at 1:22 PM, John Panarese wrote:
> You have to sign into the store first and then turn off Match. Of course,
> this is provided that you are paying for the service.
>
>
> Take Care
>
You have to sign into the store first and then turn off Match. Of course,
this is provided that you are paying for the service.
Take Care
John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, j...@macfortheblind.com
Website, http://www.macfortheblind.com
APPLE CERTIFIED SUP
I'm not finding a way to turn it off. Where would I do that?
Donna
On Sep 1, 2013, at 1:03 PM, Tim Kilburn wrote:
> Hi,
>
> You could also try turning off iTunes Match then turning it back on. It
> sounds like some sort of conflict between the Match Library entries and the
> local info.
>
>
Hi,
You could also try turning off iTunes Match then turning it back on. It sounds
like some sort of conflict between the Match Library entries and the local info.
Later...
Tim Kilburn
Fort McMurray, AB Canada
On 2013-09-01, at 12:00 PM, Donna Goodin wrote:
> Hi John,
>
> I wasn't signed i
Hi John,
I wasn't signed in. I did sign in, but that didn't seem to help anything. I'm
thinking I may need to contact Apple.
Thanks for the suggestion,
Donna
On Sep 1, 2013, at 12:42 PM, John Panarese wrote:
> You can try signing out of the iTunes store from the Store menu and then
> signi
You can try signing out of the iTunes store from the Store menu and then
signing back in again. Then, try updating match fem the store menu as well.
Take Care
John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, j...@macfortheblind.com
Website, http://www.macfortheblind.co
Hi all,
For about the last week or so when I open iTunes, I get the error message "The
iTunes store cannot complete your request (An unknown error occurred error
error 4002). I can bring this dialog up by clicking on iTunes match, so I
think it's somehow related to that. Anyone have any idea
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