Peter Shute writes: > We mostly have the Plain option ticked. Is that RFC 934? And > unticked is Mime?
Yes and yes. > I’ll try contacting bigpond, but as a non customer, I suspect I’ll be > ignored at best. True, but you're in a lot better position vis-a-vis petulant bigpond customers if you can say "I care, and have done what I can. I'm sorry that it's not enough. Your provider evidently doesn't care; they won't even answer my mail asking what else I can do." > I suspect many tech support people think the same way. It's not hard to understand why. If spam gets through, they're the last line of defense, they *should* catch it. After all, the user recognized it as spam from a single summary line! If wanted mail doesn't get through, first of all, the user may not even notice. If they do, you can claim it never got to your system. If they get the bounce or a SMTP log from the other side proving it was a spam reject, you can blame the author or mailing list for doing the same things that spammers do (even if they're entirely reasonable and explicitly provided for by the relevant RFCs -- nobody reads RFCs). Many admins end up convincing themselves that they're doing a good job by worrying more about keeping spam out than by ensuring that legit mail gets through, and only then preventing spam. Even using that approach, they probably get more complaints about spam than they do about lost mail. :-( -- Associate Professor Division of Policy and Planning Science http://turnbull.sk.tsukuba.ac.jp/ Faculty of Systems and Information Email: turnb...@sk.tsukuba.ac.jp University of Tsukuba Tel: 029-853-5175 Tennodai 1-1-1, Tsukuba 305-8573 JAPAN ------------------------------------------------------ Mailman-Users mailing list Mailman-Users@python.org https://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: https://mail.python.org/mailman/options/mailman-users/archive%40jab.org
