[mailop] Remote vs cid: (was: Best Re-engagement Email)

2019-09-20 Thread Octavio Alvarez via mailop
On 9/18/19 2:22 PM, Damon via mailop wrote: I have asked around and got a few opposing answers. Plain text vs. HTML, images ok/images not-ok, Opt-out Link at top or bottom, send from transactional IP vs. customer's 'regular' IP, CTA incentive for re-engaging included or not. What about cid: i

Re: [mailop] Barracuda contact required or any insights on a certain bounce type

2019-09-20 Thread Erwin via mailop
You won't get an official statement from Barracuda *here*, nor from me (here or anywhere else). Your customer's recipient (which should be the Barracuda customer) should be able to log in to our website and find the message in their log, and see what the reason was for blocking. If that doesn't en

Re: [mailop] Barracuda contact required or any insights on a certain bounce type

2019-09-20 Thread Andy Onofrei via mailop
That’s my guess and what I communicated to the client. They are insisting that they reached out to the recipient and they confirmed no action was done on their end. I’m still waiting for proof on that . This is why I wanted some official statement from barracuda which I will never come. Anyway

Re: [mailop] Barracuda contact required or any insights on a certain bounce type

2019-09-20 Thread Laura Atkins via mailop
If it’s just a couple recipients at the domain take the hint. More than likely those specific recipients have manually blocked the sender. They’re done with your mail. Stop mailing them. Laura Sent from my iPhone > On Sep 20, 2019, at 5:24 PM, Andy Onofrei via mailop > wrote: > > HI Erwin

Re: [mailop] Barracuda contact required or any insights on a certain bounce type

2019-09-20 Thread Andy Onofrei via mailop
HI Erwin, My only question mark is that this type of bounce is received just for couple of email addresses from the same recipient domain. The rejection when sending to the same domain email address is under 0.5% Regards Andy From: Erwin Sent: Friday, September 20, 2019 6:13 PM To: Andy Onofr

Re: [mailop] Barracuda contact required or any insights on a certain bounce type

2019-09-20 Thread Erwin via mailop
In the circumstances you described it probably means your message was deemed spammy for whatever reason. If that is the typical message content for the sender on your end, then yes they should probably treat it as a hard bounce. It is difficult to say more without some context, or in a public foru

[mailop] Barracuda contact required or any insights on a certain bounce type

2019-09-20 Thread Andy Onofrei via mailop
HI all, Does anyone have a contact at Barracuda email security team ? Or if anyone has some insights on the potential reasons for the following bounce 550 permanent failure for one or more recipients (@domain.com:blocked) Some insights .. before this bounce the sender was able to send successful