Re: [mailop] Microsoft Complaint Rate Increase

2021-08-23 Thread Leandro Manager via mailop
Hi all I have seen that when I empty the junk folder from my testing email account, most of the time I get an equal number of complaints like, automatically. I don't know if this is the expected behavior or not but I think this could be a problem (or not?) Regards Leandro Em seg., 23 de ago. de

Re: [mailop] SORBS contact

2021-08-23 Thread Lukas Tribus via mailop
On Mon, 23 Aug 2021 at 23:33, Stuart Hochwert wrote: > > Yes. Opened 8/21/21 and response a few hours later. Thanks for confirming, this makes it worse. It means the support portal is only partially broken, and for the specific listing I'm trying to open a support ticket their code fails (it's

Re: [mailop] SORBS contact

2021-08-23 Thread Jaren Angerbauer via mailop
Sent an off list reply to Lukas. Thanks, --Jaren On Mon, Aug 23, 2021 at 2:45 PM Lukas Tribus via mailop wrote: > Dear list, > > > looking for a human at sorbs.net, online ticketing is completely > broken and support@ unresponsive. > > Ticket creation on the website failed with internal err

Re: [mailop] SORBS contact

2021-08-23 Thread Scott Undercofler via mailop
I confirm your issue. I can’t open a ticket nor can I get a response. > On Aug 23, 2021, at 3:43 PM, Lukas Tribus via mailop > wrote: > >  > >> On Monday, 23 August 2021, Stuart Hochwert wrote: >> Re: SORBS contact >> >> We are confirmed opt-in. So we send a COI request before adding an

Re: [mailop] SORBS contact

2021-08-23 Thread Lukas Tribus via mailop
On Monday, 23 August 2021, Stuart Hochwert wrote: > Re: SORBS contact > > We are confirmed opt-in. So we send a COI request before adding an email > to our database. Every few years our confirmation server picks up a SORBS > listing. In fact it happened this month, first time since 2018. Their

Re: [mailop] SORBS contact

2021-08-23 Thread Stuart Hochwert via mailop
Yes. Opened 8/21/21 and response a few hours later. I recall maybe having to do it twice. At the time I thought maybe I pressed a wrong button. But handled quickly. Confirmation said there were 11 tickets ahead of us so resolution was quick. Hope this helps. -

[mailop] SORBS contact

2021-08-23 Thread Stuart Hochwert via mailop
Re: SORBS contact We are confirmed opt-in. So we send a COI request before adding an email to our database. Every few years our confirmation server picks up a SORBS listing. In fact it happened this month, first time since 2018. Their site is a tad hard to navigate, maybe since we login rare

[mailop] SORBS contact

2021-08-23 Thread Lukas Tribus via mailop
Dear list, looking for a human at sorbs.net, online ticketing is completely broken and support@ unresponsive. Ticket creation on the website failed with internal errors: An Error Occurred Processing Your Request Unable to create a new case in the SORBS Support ticket system, falling back to emai

[mailop] Microsoft Complaint Rate Increase

2021-08-23 Thread Scot Berggren via mailop
All, I'm trying to find out how widespread this is and if there's a known cause. Over the past couple weeks we've seen an increase in the total number of unique Microsoft complaints for several senders, with some really large ones who previously had a 0.01% rate jump to around 0.14% and it's remai

Re: [mailop] Microsoft RDNS issues

2021-08-23 Thread Neil Youngman via mailop
On 23/08/2021 18:06, Al Iverson wrote: Here's an odd question. Do you use Google Public DNS or your own resolvers? I was indeed running into random, unexpected rDNS failures using Google Public DNS 8.8.8.8/8.8.4.4 yesterday. I haven't poked at it again today to see if it's still happening. We u

Re: [mailop] DMARC: Anyone using pct=n with n !=0 and n !=100?

2021-08-23 Thread John R Levine via mailop
On Mon, 23 Aug 2021, A. Schulze wrote: Am 21.08.2021 um 20:30 schrieb John Levine: It appears that A. Schulze via mailop said: We review the reports once per month and inverstigate findings Depending on the current situation we plan to increase pct= If you mean the DMARC aggregate and failur

Re: [mailop] Microsoft RDNS issues

2021-08-23 Thread Al Iverson via mailop
Here's an odd question. Do you use Google Public DNS or your own resolvers? I was indeed running into random, unexpected rDNS failures using Google Public DNS 8.8.8.8/8.8.4.4 yesterday. I haven't poked at it again today to see if it's still happening. In my case it wasn't Microsoft specific, but i

Re: [mailop] Microsoft RDNS issues

2021-08-23 Thread Thomas Mechtersheimer via mailop
On Mon, Aug 23, 2021 at 05:16:09PM +0100, Neil Youngman via mailop wrote: > Is anybody else seeing issues with some Microsoft RDNS failing > intermittently. I'm seeing RDNS failures in our Exim logs, but when I > check the IPs from the command line, there are no obvious issues and it > isn't affect

[mailop] Microsoft RDNS issues

2021-08-23 Thread Neil Youngman via mailop
Is anybody else seeing issues with some Microsoft RDNS failing intermittently. I'm seeing RDNS failures in our Exim logs, but when I check the IPs from the command line, there are no obvious issues and it isn't affecting all our traffic from Microsoft. It seems t have started a little before midn