If so, please reach out to me off-list - I have a transactional sender
running into issues with Charter specifically.
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Thanks for being a voice of reason, Matt.
ESPs don't always get things right, but the ESPs who are participating in
M3AAWG or joining forums like this one are trying to do the right thing.
Bounce handling is difficult because bounce messages are like an episode of
Whose Line Is It Anyway? - the
Hi everyone,
Has anyone had any success in getting false positives removed from ATP?
There isn't any public delisting endpoint available, and emails to various
Microsoft email addresses, as well as open support cases, have not been met
with much success.
The support case is #19907517, for any
We're seeing some false positive issues with Office 365 Advanced Threat
Protection, and there doesn't seem to be any public-facing form where we
can submit false positives for review.
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This is a very difficult problem to solve, as evidenced by the fact that
companies who claim to have solved it are worth billions of dollars.
The crux of the issue is that there isn't effective two-way communication
between senders and receivers. I work for an ESP. We try to keep bad senders
I can't speak for you, but working at an ESP, the data is relevant to me. If
someone has reported an email as spam, I want to notify my customer and add
that recipient to their suppression list. I don't want my customer damaging
their reputation and my reputation by sending email to recipients
