Re: [mailop] I Need someone from AOL and/or Yahoo to contact me

2023-07-24 Thread John Stephenson via mailop
Somebody may see this from Yahoo, but below I've included their support request URL and their broader Postmaster site which is the default path for things like this. *Yahoo's Support Request : * https://senders.yahooinc.com/contact#sender-support-request *Yahoo's Postmaster site*: https://senders

Re: [mailop] "header is missing" at Gmail

2022-11-09 Thread John Stephenson via mailop
ilop >> >> >> The parser thinks that the From: header is part of the previous header, >> thus ignoring it and ending with a missing header error. >> >> >> >> On Tue, 8 Nov 2022 13:41:57 -0800 John Stephenson via mailop < >> mailop@mailop.org>

[mailop] "header is missing" at Gmail

2022-11-08 Thread John Stephenson via mailop
We've seen the below failure for two different clients (each in one specific campaign) which resulted in lots of these failures at Gmail for those respective campaigns. Our Support/Ops team continue to insist that we sent these campaigns with the same exact from address/header/domain set up as all

Re: [mailop] WhatCounts/Costco silliness

2021-10-26 Thread John Stephenson via mailop
>From memory, I believe the sender needs to explain the available mechanism for unsubscribe which must be internet-based and remain online for 30 days (likely some other rules as well, like no password requirements). So most senders have the traditional unsub at the bottom of the body and they hav

Re: [mailop] Thanks Lili !

2021-07-17 Thread John Stephenson via mailop
Absolutely agree with Dave and Al, but I'll offer a very quick PSA to what I'm sure is a very small percentage of lurkers here who are looking for a quick fix to sneak crappy email into inboxes. You're better off staying off Lili and Marcel's radar. While they have proven helpful in addressing un

Re: [mailop] Yahoo and AOL slow delivery

2021-02-17 Thread John Stephenson via mailop
We aren't seeing anything abnormal today/yesterday. On Wed, Feb 17, 2021 at 9:33 AM Michael E. Weisel via mailop wrote: > > Hi Mailop group, I hope everyone is well. I was wondering if others are > seeing much higher mail queues to @yahoo and @aol then normal that started > late yesterday but

Re: [mailop] Optonline contact?

2020-06-10 Thread John Stephenson via mailop
In my experience, optonline seems perfectly content with blocking lots of valid mail--or perhaps they are content to not put themselves in a position to hear that they are blocking lots of mail. I tried to work through their process for a few months because a client's password reset emails on a de

Re: [mailop] [ext] Change at Microsoft on September 4th

2019-09-13 Thread John Stephenson via mailop
After my last email, I did talk with another esteemed deliverability professional and he also saw a recent, positive improvement for one of his clients. I'm not sure if that timing is coincidental, or if somebody just gave their Anti-Spam system good Etch A Sketch style shake up. Also to be fair,

Re: [mailop] Change at Microsoft on September 4th

2019-09-12 Thread John Stephenson via mailop
I'm seeing it as well. I'm seeing it manifest in a significant rise in temp fails for some clients who haven't had any significant volume or reputation changes and I'm seeing the Green/Yellow/Red status in SNDS fluctuate significantly as well, along with inbox placement. Good luck out there! J

Re: [mailop] list submission

2019-09-12 Thread John Stephenson via mailop
Not one that works. I tried to get a little crafty. If you go to https://www.optimum.net/support/livepage/chat you can start a chat with support. it asks for the phone number associated with your account, but they don't verify that part. Anyway, they'll document the issue--in my case, they sai