I thought that to get the google FBL you have to have a dual DKIM
signature. One that signifies your client, and another that signifies the
ESP sending the mail. This is how Gmail knows how to parse abuse results.
I believe there are other ISPs that ask you to utilize a dual DKIM
signature if you
Hello,
Ryan from Sendgrid here hoping to speak with Symantec off list. Apparently
something in our headers is upsetting/breaking your system?
Ryan
Ryan
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Domaintools.com is pretty nice. If you pay for their service they have a
reverse whois that can show you other domains that are most likely
connected to the shady domain you are looking at.
Ryan
On Thu, Jul 28, 2016 at 7:37 AM, Kurt Jaeger wrote:
> Hi!
>
> > Do you do any domain research in th
Hi Zube,
I've also noticed an issue similar to this. Some abuse reports we get go
through a Google Apps domain. I've noticed receiving an initial abuse@
sample through google apps works just fine and the message is delivered.
However, if I reply to that email, or if I forward it along, Google give
I have had a similar experience with btinternet.com. I tried reaching out
to postmas...@btinternet.com (also due to bounces). I received a reply
right away which made me hopeful, but they asked I reach out to
investigatio...@btinternet.com and then I was met with radio silence.
D:
Ryan
On Wed,
Thanks Frank! Appreciate you reminding us to play well with one another.
On Sep 16, 2016 8:34 AM, "Michael Ellis" wrote:
> > I do not want to talk for the moderator/list owner but we have
> > representatives from all the different types of mail systems, small, big
> > and huge, that are engaged
Hi,
Anyone from SORBS on the list? You have a /17 blacklisted for Zombie
activity from 2004 I need to speak to you about.
Ryan
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I replied off-line. Thanks everyone.
On Thu, Dec 1, 2016 at 1:44 PM, Michelle Sullivan
wrote:
> Michael Ellis wrote:
>
>> Hi,
>>>
>>> Anyone from SORBS on the list? You have a /17 blacklisted for Zombie
>>> activity from 2004 I need to speak to you about.
>>>
>>>
>>> Michelle Sullivan is here I
It might be helpful to understand why people want to post on email forums
rather than an abuse desk. Is it to gain public attention on the matter? Is
there a bit of shaming going on and the reporter wants the community to
know they are fed up with the ESP? Are people reporting on public forums
b/c
Hello,
Ryan Harris, Manager of Compliance with SendGrid here. I wanted to close
the loop on this thread. We spoke with our client Nationbuilder and
informed them that their client was no longer able to send with SendGrid
due to bad practices and violating our ToS. Nationbuilder agreed and
terminat
Hello,
SendGrid has a client who is also using an IP on google's network. This IP
is blacklisted on an SBL.
Does anyone know how to get google's attention to reach out about a
Spamhaus SBL?
Thanks for everyones time and help!
Ryan
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Hello,
I was curious if anyone had documentation or knew appropriate times to keep
an SMTP connection open and when to close that connection. Would connecting
via telnet to an ISP and watching when that connection closes, be the
source of truth on how long an SMTP connection should be lasting with
What are you optimizing for? Connection time/overhead?
Optimizing for connection reuse since the overhead of creating connections
is actually high for us. So we want to send as many messages as we can over
a single connection before closing it.
Naturally we don't want to cause unrest within the
Hello,
Further investigation on their website led to FB profile which led to "plr
profits club." A search on that business, as well as David Henry came up
with an account which has been suspended. It does not appear they are
sending on behalf of their own customers on our platform, merely on beha
Hello,
> > 1) Is there an upper limit on how many authenticated domains can be
> added for tracking?
>
> I have 160+ domains and didn't hit a limit so far
>
Consider also applying dual dkim. It can be helpful to see all of your IPs
reputation under a single, or handful of domains.
> > 2) Does an
Forgot a key factor, after the 7 day blackout period we would re-advertise
for less than a month before using IPs; hence concern over CIDR change or
the lack of 90 days advertising (announcing) the /21s via BGP.
On Thu, Apr 5, 2018 at 12:20 PM, Ryan Harris wrote:
> Hi Mailop,
>
> If we advertise
Hi Mailop,
If we advertised (announced) IP space with a /20 CIDR via BGP for months,
then stopped that advertisement for 7 days and re-advertised but with 2
different /21 CIDR ranges, would this produce a negative effect to our IPs
reputation?
I would think that due to the previous /20 range bein
ing the
> filter may be able to tell exactly unless they have an example. Or tune it,
> for that matter.
>
> So watch those... I would not worry about the rest.
>
> Yours,
>
>
> David
>
> On 6 April 2018 at 12:21, Ken O'Driscoll via mailop
> wrote:
>
&g
Hello,
I sent a takedown request to ab...@godaddy.com, also filled out an abuse
form on a domain they are hosting which is phishing/malware. No response
and domain is still up.
Does anyone have suggestions on how to get GoDaddy to respond to a take
down request?
Ryan
___
Hi John,
Feel free to hit me up off list. I can help.
Ryan
On Thu, Dec 13, 2018, 10:23 AM John Levine My elderly father is no longer able to handle his own e-mail, so I'm
> doing it. He gets a mountain of junk mail, from every organization
> with which he has ever done business, from the loca
Hello,
We started seeing "554 Transaction failed" rise on the 3rd, the peak
occurred on the 5th like Frank announces. Now there appears to be very low
amount of "554 Transaction failed" today and appears to be normalizing.
Ryan
On Wed, Feb 10, 2016 at 12:50 AM, David Hofstee wrote:
> Hi Micha
Responded Off list
On Thu, Feb 25, 2016 at 5:25 AM, Rich Kulawiec wrote:
> On Thu, Feb 25, 2016 at 07:17:56PM +0800, ?? wrote:
> > I am a postmaster of Netease Inc.(NASDAQ: NTES), we are a professional
> > email service provider in China with domains 163.com, 126.com, yeah.net
> > and etc.
>
Hello Tobi,
Your friendly sendgrid community member here. Could you send me headers off
list? Would love to see what you are experiencing.
Thanks for your help.
Ryan
On Mon, Apr 29, 2019, 6:02 AM Tobi via mailop wrote:
> We're currently seeing quite a bunch of messages from
> no-re...@sendgr
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