Hi,

I have an urgent requirement with one of my clients. Please find the job
details below and forward me your updated resume along with your contact
details at *skh...@tekshapers.com <mgu...@tekshapers.com>* or call me
at *248-565-4747
<248-565-4747>*127*

*JOB TITLE- Infrastructure Business Analyst*

*LOCATION- Boston, MA*

*DURATION- 6+ Months Contract*

*MODE OF INTERVIEW: F2F *

Important Skills

*Technical –*         *6+ years BA experience, 5-8 within
infrastructure*. Developing
and documenting infrastructure system and functional requirements for new
or changing applications within infrastructure and executing necessary
production support activities (as needed). Asset tracking, infrastructure
projects tracking/metrics. Complex analytical reporting using SQL, VB or
other languages. MS Office proficiency (Project, Excel, Powerpoint,
Sharepoint)

*Soft –*    Excellent communication, experience working in matrixed
environment

 *Plus –*    Health care management experience. Track assets (they use
blazent for this) and depict deployment and utilization of server/network
Data Center assets (they use *Structureware* software for this).


*Description:*
Responsible for developing and documenting infrastructure system and
functional requirements for new or changing applications within
infrastructure and executing necessary production support activities (as
needed).

·         Maintains and uses Blazent (Asset Management), At Task and
Structureware technologies as applicable for infrastructure documentation
and metrics tracking.

·         Ability to lead and execute complex analytical and reporting
projects specifically involving reporting programming using SQL, VB or
other languages.  Maintaining the entire inventory of all midrange systems
and related components and all associated vendor hardware and software
maintenance information.

·         Demonstrates deep knowledge of the BCBSMA SDLC and champions this
common approach and processes across the IT delivery teams.

·         Exhibits strong interpersonal relationships with business
partners, project managers, IT delivery teams and Leadership. Serve as
consultant to business domains, enterprise IT operations teams and
Infrastructure PMO in planning and coordinating systems analysis, design,
and implementation/enhancement projects to automate processing or improve
systems.

·         Focuses on developing and improving processes, leads in metrics
development within Infrastructure organization.

·         Facilitates and ensures monthly inputs to our Asset Management
system are completed on time and accurately. This is for all components
across the teams (server, database, network, security, voice, desktop,
backups).  This information is critical in quality assurance of security
and system components.

·         Provides training and consultation to all infrastructure teams
and ensures traceability of business requirements through all stages of
development.

·         Conduct solutioning/assessment activities to define small or
medium sized projects/enhancements.

·         Ensure that the design and integration of proposed systems,
software, and hardware solutions, lead to the development and growth of the
organization through effective use of technology. Works directly with
technology partners to understand objectives and formulate solutions
(systems, processes, and procedures) to parallel and strengthen overall
organizational strategies.

·         Contributes to business and technology strategic planning by
providing objective feedback, insight, and recommendations (which may
include non-technical solutions).

·         Tracks and publishes Infrastructure team activities and metrics.
o Develops reports, analyzes metrics for trends and makes recommendations
for improvement
o Provides support for production issues such as providing inventory and
maintenance information,  performing configuration updates, and testing
production fixes
o Actively contributes to internal departmental process improvement, acting
as a role model and mentor to colleagues.

·         Applies strong functional and application knowledge while
analyzing infrastructure operations and determining opportunities for
improvement

·         Highly collaborative and organized, multi-tasker, able to work in
matrix environment, self-starter

·         Builds and demonstrates interpersonal relationships with business
partners, project managers and Infrastructure teams.

·         Actively contributes to conversations with technical counterparts
on options, risks, and costs versus benefits of various solutions.

·         Leverages existing assets by conducting research to determine if
existing infrastructure assets, services definitions, and/or requirements
can be reused; Uses standards as much as possible.

·         Implementation

o    Supports solutioning/assessment activities to help define
projects/enhancements

o    Conducts solutioning/assessment activities to define small
projects/enhancements or single medium sized projects; requires minimal
guidance in choosing techniques to meet objectives.

·         Uses appropriate SDLC standards, SDLC support tools, and
infrastructure tools.

·         Works closely with project managers to ensure projects are on
schedule, on budget and meet business needs.

·         Collaborates with technical teams to ensure current state system
components and future state components are fully documented.

·         Communicates business and/or process perspective during design
reviews.

·         Intermediary between the technical resources to ensure technical
design, development and testing meet the needs of the organization.

·         Identifies tracks and helps resolve issues; helps create and
execute mitigation plans.

·         Tracks InfrastructureTeam activities and metrics.

·         Improve operational efficiency of existing access databases,
reports and infrastructure

·         Depict deployment and utilization of server/network Data Center
assets via the Structureware software; critical to Data Center
implementation and planning.

·         Analyzes metrics to identify trends and make recommendations for
improvements.  Works with Blazent and At Task tools to create reporting
metrics documentation.

·         Works with counterparts at BCBSMA, outsource vendors to monitor
and ensure appropriate maintenance support levels.

·         Create, develop and maintain reports and databases using excel,
MS Access, SAS and other programming/reporting tools.

·         Actively contributes to staff development and internal
departmental process improvement, acting as a role model and mentor to
Infrastructure Team colleagues

*Experience and Education:*
*Background and Experience*

§   BA or BS degree in Systems, IT, Business Management, or related degree
preferred or equivalent experience; Health Care Management a plus

§   5-8 years  Infrastructure experience required

§   Direct production support environment experience in Health Care
Management a plus

§   6 plus years of Business Analyst experience, with Health Care
Management background a plus.

§   Possess strong analytical and troubleshooting skills.

§   Ability to work with offshore teams

§   Excellent written and verbal communication skills

§   Influencing/negotiation skills

§   Interpersonal/relationship management skills

§   MS Office proficiency (Project, Excel, Powerpoint, Sharepoint)

§   Strong communication skills, both verbal and written

Regards,

Saumya Khare

Talent Acquisition Specialist

Tekshapers Inc.

1441 E. Maple Rd, Suite # 301, Troy, MI 48083

T: 248.565.4747 | Extn. 127 | Fax: 248-254-7211

Certified: WMBE Certified | E-Verified Company | ISO 9001:2008

E: *skh...@tekshapers.com* <nve...@tekshapers.com> | W: *www.tekshapers.com*
<http://www.tekshapers.com/>

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