Hi,


Greetings from Infosmart Systems!!!



*We have an immediate requirement with our client and the details are as
follows.*



*Job Title: Change and Release Manager*

*Location: Southlake, TX. (Dallas/Ft.Worth location near DFW Airport)*

*Duration: 6+ Months*



*CANDIDATES MUST BE LOCAL TO DALLAS AREA*



*Job Description:*

*POSITION SUMMARY: *

The release manager will work with business stakeholders and IT leads to
manage release content and scope based on business needs and priorities.
Organize, manage and execute activities for releases in all environments.
Accountable for leading mission-critical software projects/releases
according to published release schedule. Enforce quality standards using
common industry practices eg., ITIL, SDLC, Agile. Continuously improve the
Release process used to integrate, verify, release, and audit.



*Change and Release Manager *

The release manager will work with business stakeholders and IT leads to
manage release content and scope based on business needs and priorities.
Organize, manage and execute activities for releases in all environments.
Accountable for leading mission-critical software projects/releases
according to published release schedule. Enforce quality standards using
common industry practices eg., ITIL, SDLC, Agile. Continuously improve the
Release process used to integrate, verify, release, and audit.



*ESSENTIAL FUNCTIONS: *

• Coordinate and execute smooth and timely production launches without
interruption to critical services.

• Manage & coordinate execution of the deployment plan during releases,
including fielding of deployment issues, escalations and contingencies,
acting as the primary POC throughout the deployment execution.

• Engage and schedule functional resources in support of deployment and
implementation verification & identify resources and/or scheduling
conflicts with change in release scope.

• Organize release review meetings for all environments, facilitating
production deployments, preparing, maintaining and distributing release
artifacts (e.g., checklists, release calendar), monitoring and reporting
the release quality.

• Determines the readiness of each release based on release criteria &
drive security and compliance reviews and signoff required for the release.

• Be the authoritative point of contact for releases & work directly with
PMs, QA, Eng, database administrators, build engineers and other business
stakeholders (both on and offshore) to coordinate and provide technical
assistance throughout the release process.

• Document and be watchful for friction points, cross functional
interdependencies, common implementation problems, and the opportunities
for improvement that they provide.

• Develop/maintain productive working relationships with project sponsors,
key business partners, and internal team members.

• Risk management and issue/problem resolution as required. Anticipate
issues and act proactively to address potential issues & escalate issues,
as needed.

• Support project initiation and prioritization review process.

• Develop & manage detailed launch plan including roles, responsibilities
and milestones.

• Publishes release test metrics.

• Filing of appropriate CAB requests & tracking approvals.

• Regularly communicate status to Senior Management via checkpoint
conference bridge/Status reports.

• Champion and advance release management processes and methodologies.

• Demonstrated success communicating across a variety of audiences,
including executives, business staff and technologists (both up and down
the organization) - internal & external clients, as needed.

• Studies existing release models to evaluate effectiveness and identifies
the opportunity for new release models to improve quality and time to
production.



*EXPERIENCE: *

• 5 years experience in a software development or IT implementations
environment. Management of project resources in a matrix environment.
Experience managing project scope and a good understanding of general
business practices.

• 2 years of project of supervisory/management experience. Management of
multiple concurrent projects.

• Experience in communicating status, risks and issues to project team and
Sr. Management.

• Proficient in Microsoft Office, Microsoft Project, Visio.

• Familiarity with ITIL, Sharepoint, SDLC, Agile preferred.

• Experience with build automation strategy & exposure to Subversion, Git,
Quality Center and SAP Change Request Management (ChaRM) a major plus.

• Experience with Ticket management Tools required. ServiceNow and JIRA
experience preferred.

WORKING RELATIONSHIPS: Communicate effectively both verbally and in writing
to an audience of individuals from all levels within the organization. Must
be able to work with both business users and IT professionals. Works
closely with internal departments and business users throughout the company
as well as external clients.

*SKILLS: *

• Communication: Outstanding communication and interpersonal skills
required. Communicate effectively on releases with geographically and
culturally diverse team members. Listen, comprehend, and disseminate
information appropriately.

• Organizational: Simultaneously manage multiple releases with varying
degrees of complexity including resources within a dynamic and versatile
environment. Very organized and detail oriented to follow through with
tasks to their completion.

• Flexible, able to learn quickly in a dynamic environment.

• Problem Solving: Seek out information, logically trouble-shoot and/or
escalate with relevant parties for the purpose of solving issues quickly.
Identify potential issues in advance and implement measures to mitigate and
manage risks. Investigate and analyze issues, facilitate the identification
of root causes and propose process changes for continuous improvement. Work
with cross functional teams to resolve scheduling conflicts for the
purposes of resource planning. Strong analytical skills needed.

• Leadership/Management: Strong leadership capabilities & ability to drive
issues to closure. Direct the efforts of multiple team members and manage
stakeholder expectations. Navigate challenges and conflicts to ensure
working towards a common goal.

• Availability: Available off-hours when required.



*REQUIREMENTS EDUCATION: *

College Degree or equivalent work experience



*Best Regards...*





Rajender Reddy

Infosmart Systems Inc

Direct : (972) 871 9922

Tel : (972) 267 5900 Ext. 103

Facsimile : (972) 294 5430

Email : *rajen...@infosmartsys.com <rajen...@infosmartsys.com>*

www.infosmartsys.com

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