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this is in NYC.

http://www.nytimes.com/2012/07/02/nyregion/con-ed-curtails-services-after-talks-break-down.html

Con Ed Curtails Services After Talks Break Down
By ANNE BARNARD
Published: July 1, 2012

As the city heads into a week of expected high temperatures that could
strain the electricity grid, managers at the Consolidated Edison
Company began settling into new roles on Sunday, doing the jobs of
more than 8,000 unionized workers who were sent home after an early
morning breakdown in contract negotiations prompted the company’s
first labor lockout in decades.

The workers, members of the utility’s largest union, were locked out
after their contract expired at 12:01 a.m. Sunday, and talks broke
down less than two hours later. About 5,000 managers, including some
former union members, will step in to keep the utility running, Con Ed
said. But union leaders warned that those managers, who they said
included retired supervisors called back to work, might not have the
numbers or the training to keep up if the hot weather and the
increased demand for air-conditioning created major power failures.

“This was an irresponsible move on Con Ed’s part,” said Harry Farrell,
the president of the union, Local 1-2 of the Utility Workers Union of
America. “What they said last night to the people of New York was,
‘Drop dead.’ ”

Asked if he believed the management stand-ins could handle a crisis,
he said, “They’re asking retired supervisors to climb poles and work
in manholes and stuff — I just don’t see it happening.”

A spokesman for Con Ed, Allan Drury, said that the managers involved
were “trained and experienced” and that the utility was focusing on
essential operations to ease strain on the system.

Each side blames the other for the standoff. The contract dispute
centers on pension benefits, and the two sides remained far from
agreement as the contract expired. Con Ed said it wanted to continue
with the current contract if the union promised not to strike without
seven days’ notice; the union rejected that offer but said it was
willing to keep its workers on the job without a contract and continue
the talks.

If the union changes its position on extending the contract, Con Ed
would welcome the workers back, Mr. Drury said, while Mr. Farrell, the
union president, said he was ready to talk to Con Ed “any time, any
place.”

A lockout is a defensive measure against the threat of a strike, which
could be called at any moment. At the end of last week, Con Ed was
demanding that workers hand over the keys to company vehicles and the
identification cards that allow workers to gain access to equipment
yards and other company facilities.

Mr. Drury said the lockout was the first in recent memory, and
certainly the first at Con Ed since the last strike, in the summer of
1983, when Local 1-2, which then had 16,500 members working at the
utility, went on strike.

The 1983 strike lasted nine weeks, after which the union won wage
increases and improved benefits. There was one major incident that
affected service.

Union leaders on Sunday were pondering their next move. Mr. Farrell
said a meeting to discuss strategy was planned for Monday.

City and state officials were monitoring the situation behind the
scenes. Mr. Farrell said that the governor’s office had been in
contact and that he expected the governor to put pressure on Con Ed;
the company said only that it was in constant contact with state
officials. A spokesman for Mayor Michael R. Bloomberg said that the
Mayor’s Office and the city’s Office of Emergency Management were also
in constant contact with Con Ed.

During the lockout, the utility is suspending meter reading, closing
walk-in centers and slowing work on large projects. The first priority
will be responding to emergencies, according to a notice on Con Ed’s
Web site. Con Ed urged customers to report any problems by calling
1-800-75-CONED (1-800-752-6633) or visiting its Web site, coned.com,
which provides information on how the changes will affect consumers.

At noon on Sunday, Con Ed’s Web site showed that 59 customers were
without power; there are virtually always a few power failures within
the utility’s service area, which extends across New York City and
Westchester County.

To avoid being billed for estimated electricity and gas use while
meter readings are suspended, customers can report their readings by
phone or on the Web site on the date of their usual reading. Customers
who use walk-in centers can pay their bills online, by phone or at
authorized payment locations, which can be found on the Web site by
clicking on “Ways to Pay My Bill” in the Customer Central section.

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