A new Job, ID: 224006 <http://www.ejobsville.com/display-job/224006> was added at eJobsVille.com - For the Best Tech Jobs in Town <http://www.ejobsville.com>
Title: IT Solution Architect posted on 2014-08-13 07:18:03 Job Description:Greetings, We have very urgent requirement for *IT Solution Architect* in *Hamilton, NJ* *Position: **IT Solution Architect* *Location: **Hamilton, NJ* Du*ration: 4-6+ *Months with RTH *Rate(All inclusive rate) : *$Open *Start:*-Immediate Interview: Face to Face *Job Description:* PURPOSE: The IT Solutions Architect’s role is to strategically design and implement in-house applications for supporting the Contact Centers and Telecommunications platforms. These information systems are networked software architectures that support core organizational functions, and assure their high availability. This role will gain organizational commitment for all systems and software plans, as well as evaluate and select all technologies required to complete those plans. In addition, the IT Solutions Architect provides technical leadership on the PBX, advanced call routing, IVR, recording solutions, display board technology, on line platforms and Workforce Management across the organization, from strategic decision making down to the project planning level. ESSENTIAL FUNCTIONS: (85%) Strategy & Planning ** Design and implement long-term strategic goals and short-term tactical plans for managing and maintaining corporate Telecommunications platforms, systems and supporting software.* ** Ensure that proposed and existing solutions architectures are aligned with organizational goals and objectives.* ** Provide architectural expertise, direction, and assistance to Systems Analysts, Systems Engineers, other Solutions Architects, and software development teams responsible for the platforms and their support.* ** Develop, document, and communicate plans for investing in solutions architecture, including analysis of cost reduction opportunities.* ** Conduct research on emerging Telecommunication technologies in support of systems development efforts, and recommend technologies that will increase cost effectiveness, ensure agent productivity and systems flexibility.* *Acquisition & Deployment* ** Where applicable, design, develop, and oversee implementation of end-to-end integrated systems.* *Operational Management* ** Confer with end-users, clients, or senior management to define business requirements for complex systems and infrastructure development.* ** Model business and systems processes based on findings through use case scenarios, workflow diagrams, and data models.* ** Develop and execute test plans to check infrastructure and systems technical performance. Report on findings and make recommendations for improvement.* ** Develop and manage a systems capacity plan.* OTHER RESPONSIBILITIES: (15%) * Develop, document, communicate, and enforce a policy for standardizing systems and software as necessary. * Document the company’s existing solutions architecture and telecommunication technology portfolio; make recommendations for improvements and/or alternatives. * Review new and existing systems design projects and procurement or outsourcing plans for compliance with standards and architectural plans. * Provide guidance to junior members of the team. REQUIREMENTS: * Bachelor’s degree in computer science/engineering or information systems (Master’s degree preferred), and 5 years PBX telecommunications platform work experience, or an equivalent combination of education and experience * Certifications in AVAYA or other PBX or telecommunication platforms, Intelligent Call Management routing, * In-depth technical knowledge of network, PC, and platform operating systems, including AVAYA, Cisco and Web technologies. * Extensive experience in developing strategic solutions architecture plans. * Advanced knowledge of programming languages, including Java, .NET. * Solid grounding in core telecommunication enterprise applications * Hands-on experience with business requirements gathering/analysis, and application development tools. * Proven experience in systems and network design and development. * Strong understanding of information processing principles and practices. * Working technical knowledge of current systems software, protocols, and standards in the Contact Center Arena * Hands-on experience with * Strong knowledge of software evaluation principles and practices. * Proven project planning and management experience. * Good knowledge of applicable data privacy practices and laws. * Exceptional analytical, conceptual, and problem-solving abilities. * Exceptional understanding of the organization’s goals and objectives. * Superior written and oral communication skills. * Excellent architecture and technical support documentation skills. * Strong interpersonal and consultative skills. * Ability to conduct research into emerging technologies and trends, standards, and products as required. * Ability to present ideas in user-friendly language. * Able to prioritize and execute tasks in a high-pressure environment. * Experience working in a team-oriented, collaborative environment. * On-call availability for after hours as needed. *Please provide details in the format specified below. * *Full Name :* *Current Location :* *Contact No :* *Email ID :* *Availability :* *Rate :* *Visa Status/ Tax terms :* Salary: Open *Click here to view full job description and apply <http://www.ejobsville.com/display-job/224006> (Registration not mandatory to apply for this job)* ------------------------------ Best regards, eJobsVille.com - For The Best Tech Jobs In Town -- You received this message because you are subscribed to the Google Groups "MCMS" group. 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