http://www.macworld.com/article/140699/2009/05/socialnetworking.html

by Robert Strohmeyer, PC World

This article is reprinted from PC World.

The story is as old as the Web: A social network born among
twentysomething college kids and young wired professionals sprouts up,
apparently out of nowhere, and grows into a cultural phenomenon.
Eventually, it reaches critical mass and explodes, its mushroom cloud
drawing the attention of millions of Baby Boomers, leading to a huge
influx of new users, which in turn triggers complaints from the
youngsters who started it all. The invasion of the Boomers spurs some
members of younger generations to flee the carnage (and the fallout) in
search of fresher territory.

We've seen this scenario play out on MySpace and Facebook, and now it is
starting to happen on Twitter. When the Baby Boomers-traditionally
defined as anyone born in the United States between 1946 and
1964-arrive, they tend to do so en masse. And when they set up camp,
they invariably change the dynamic of the social network itself. Whether
due to their distinctive social habits or the sheer vastness of their
demographic, a mass migration of 50-and-over folk brings in its train
everything from increased political activity to a proliferation of spam.

That Boomers dramatically alter the social networks they adopt should
come as no surprise, according to Lee Rainie, director of the Pew
Internet & American Life Project, a think tank that studies Americans'
online habits. "Boomers are the mainstream of the country now," says
Rainie. "When you attract a mainstream audience, you're going to attract
a lot more commercial interests. Boomers validate that this is a big
market, and that this is a place where commercial interests can make
money."
End of Innocence

The twin processes of mainstreaming and commercialization mark an end of
innocence on a social network, as younger users lose what was once their
private playground or-even worse-have to share it with their parents.

"Younger folks don't want their parents there," Rainie says. "But does
that mean they'll all flock to different places?"

Not yet, according to data collected by Rainie and his colleagues at the
Pew Research Center. Though a few early adopters may jump ship as a
social network that was once on the electronic frontier gets swallowed
up by digital suburbs, most stick around--at least until a major new
network arrives to supplant the old one, as Facebook has done with
MySpace.

Still, there's no shortage of anecdotal evidence that sharing the online
world can be a source of intergenerational strife. Take Will Smith (no,
not the actor), for example. When this 33-year-old tech professional
received a Facebook friend request from his father in March, he was
floored. Not because he didn't want to connect with his dad, but because
doing so on the same network that he shared with so many peers and
colleagues raised a host of complex concerns.

"My father, who I dearly love, has a tendency to forward e-mails that
are off pretty off-color," says Smith. "It's probably nothing that would
get me fired, but stuff that could earn me a trip to HR, if I ever
opened them [at work]. My concern was that he would post that type of
message on my Wall or in another public venue on Facebook without
realizing it was a public venue. Since everyone from my immediate
supervisor to the president of my company is in my friend list, there's
potential for bad things to happen. I don't think anything actually
would, but there was strong potential for embarrassment."

To reduce the likelihood of a career-damaging dust-up, Smith sent his
dad an e-mail in which he laid out what he considered reasonable limits
for their online father-son bonding. Off-limits: "Politics, sex, jokes,
things you find funny but offend me, comments about family members, any
combination of the aforementioned items, and pretty much every e-mail
you've ever sent me."

Ultimately, Smith's worst-case scenario never came to pass and-perhaps
because that e-mail-his father never logged back into Facebook. But
according to data from the Pew Internet & American Life Project, people
of the same age as Smith's father are logging onto Facebook in droves,
and Baby Boomers are now the fastest growing population on the social
network.

(Note: The Pew Project has a quiz that attempts to define What Kind of
Tech User Are You?)
Share and share alike?

To get a more personal take on the way family politics play out on
Facebook, I called up a Baby Boomer I know pretty well: my Aunt Linda.
She is on my Facebook friend list, as are her three children, aged 20,
23, and 25. In contrast to the Smiths, for whom an online connection
proved troubling, my aunt came to Facebook in the first place because
her college-age daughter invited her. For Aunt Linda, it's mainly a fun
way to keep up with her kids while they're away from home.

"I try not to meddle," she says. "I typically go on there, look at their
latest pictures, and log off."

But like many of her generation, Linda is deeply concerned about the
amount of personal information that her kids-particularly her
20-year-old daughter, who is still in school-share online.

"It really worries me. Not just possibility of stalkers, but also
because of the way it represents her online. I know that [her older
brother] had employers checking out his MySpace page when he was
interviewing for jobs right out of school."

Pew's Rainie confirms that my aunt's concerns are hardly unusual for a
member of her generation. "Older Americans are worried about the way
younger users behave-how much they disclose, how they present
themselves. They wonder, 'Aren't they concerned about the future?'
They're aware that [kids] are creating a permanent record on the
Internet."

It's the Smith family dynamic in reverse: The voice of age and
experience seeks to caution the young against potentially harmful
exuberance in the online world.
Different Strokes

In addition to basic differences in attitude that seem to arise with
differences in age, each generation tends to use social technologies in
different ways. To get a broader sense of these differences, I asked
1,200 of my closest friends on Facebook and Twitter what they thought of
the online generation gap. Surprisingly, the answers I got-from people
as young as 19 and as old as 60-were fairly consistent.

The gap is most evident in the way people use the networks, not in who
they connect with. The networks of nearly everyone who responded to my
questions span multiple generations of users. But the observations my
correspondents made about the kinds of posts that other participants
submit were telling.

One representative response came from a Twitter user who had this to
say: "Gen Dvide=Usage Dvide <25 Tend 2 use 4 form of 'stalking'
celebrities & peers >25 tend 2 use 4 customized
networking/info/culture/research"

Translation: It's all in how they use it. Common gripes about the
inanity of Twitter updates-stereotypically oversharing every moment of
daily life from breakfast to dinner, including all rest stops-may be
largely due to the tendency of twentysomethings to broadcast their
personal lives in their status updates. (The Twitter criticisms are
rebuttable, of course.) Nearly every respondent acknowledged that
members of Generation Y--often defined as those born in the 1980s and
1990s-seem bent on publicizing every detail of their daily life over the
Internet.

By contrast, members of Generation X--tagged as those born between 1964
and 1984, who now make up much of the mainstream workforce-tend to post
more information about their professional lives, conferences they're
attending, and projects they're working on. To some older observers, it
looks like self-absorbed bragging, though many thirtysomethings claim to
have reaped career-boosting benefits from this type of crowdsourcing.
(There is much argument over when the different generations start and
stop: Sometimes the Cultural Generation definition is more important
than the actual birth year.)

Toward the upper end of the age spectrum, Baby Boomers tend to use
social networks for connecting with old friends, sharing political news,
discussing religion, and exploring hobbies. Due to the rocky economy,
they're fast getting used to networking for jobs via the Internet, as
well.

A Facebook contact wrote: "All the 20-somethings I know have hundreds of
friends; it seems like they connect with everyone they've ever met. I
think 40-somethings like me are more selective-I don't accept requests
from people I don't know, and tend to think of Facebook more in terms of
networking and connecting with old friends."

Though the cross-chatter between members of the various age groups can
get a little noisy, none of the people I talked to saw it as a bad
thing. Instead, most seemed glad for the diversity of their friend
lists.

Another Twitter denizen had this perspective: "There is a divide. As
services become more organized, they attract older users. Once it
becomes more organized, the kids leave."

Rainie agrees. "There's probably some generational divide," he says.
"Because people hang out with their friends, there's bound to be some
clustering." But he sees no evidence of a serious online generation gap
and admits that his own friends list spans multiple generations.

In the future, Rainie envisions a day when social networks will more
closely reflect the way real-world social networks function, allowing
users to discriminate better between close ties and loose ties. When
that happens, much of the cross-chatter may be lost. But when that
happens, we may also lose a great opportunity to share ideas across the
generations.

[Robert Strohmeyer, a card-carrying Gen X-er, also is a senior editor at
PC World. He keeps his Facebook profile private, but tweets openly as
rstrohmeyer. For PC World's foray into fantasy Facebook profiles, read
"Facebook Pages We'd Like to See."]
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