France Telecom Suicides Spark Concern

By Eleanor Beardsley
National Public Radio

Published September 30, 2009 4:35 PM

http://www.wbur.org/news/npr/113352329


While the economic crisis is taking its toll on workers everywhere, it 
seems to have been particularly deadly for one French company: In the 
past year and a half there have been 24 suicides at France Telecom. And 
many of the employees who took their lives directly blamed the company 
in suicide notes.

The latest death came on Monday when a 51-year-old man jumped from a 
highway bridge in the French Alps. The employee, who was married with 
two children, left a note blaming the work atmosphere for his decision 
to end his life. Eight suicides have taken place since the beginning of 
the summer alone. One young woman jumped from her office window. Another 
man hanged himself in his cubicle.

Calls For CEO's Resignation

Sad and angry workers gathered at France Telecom offices around the 
country this week, including its headquarters in Paris.

Gauthier Rollin, 52, has been employed by the company for 20 years. He 
says the work environment has been unbearable since France Telecom was 
privatized a decade ago.

"France Telecom has spent its time breaking up teams and breaking down 
solidarity," Rollin says. "They cultivate individualism and selfishness. 
So the support you might have found amongst colleagues in difficult 
times is not there. France Telecom manages its employees like cattle."

A former state monopoly, France Telecom was privatized in 1998 and now 
competes on the world market. It has undergone several major 
reorganizations in recent years and cut 22,000 jobs in the past two 
years. But company officials say those were voluntary departures and 
that the firm is the only telecom giant not to have carried out mass layoffs

France Telecom's chief executive, Didier Lombard, is facing calls to 
quit. There are also calls for an inquiry into working conditions blamed 
for pushing staff over the edge. Lombard was booed as he arrived at 
headquarters Tuesday.

"The pressure is necessary because we have to compete on the world 
market," Lombard told reporters. "But there is a way to be more humane 
in doing so."

France Telecom has suspended the company's "Time to Move" program, which 
forced managers to change posts every three years. It has also put in 
place a team of psychologists to help workers.

Vicious Globalization Or Cynical Management?

The suicides have become the talk of TV news shows and newspaper 
editorial pages. In a country where five weeks of vacation and the 
35-hour workweek are supposed to cut down on work stress, there has been 
much fulminating over the cause of the suicides.

Workplace lawyer Christophe Mesnooh says they may be linked to France 
Telecom's specific situation.

"Because of France Telecom's change in status from a public company to a 
private firm subject to free-market forces, the management had the heavy 
task of explaining this new world to its employees," Mesnooh says. "And 
the irony is that the company has communicated much better with the 
market and its competitors than with its own employees."

As the debate rages whether the suicides were provoked by vicious 
globalization, the company's cynical management, or mollycoddled state 
workers being made to face up to reality, France Telecom seems to be 
doing its utmost to avoid another one. One trade union has suggested the 
government levy a suicide tax on companies to make sure they maintain a 
decent work environment.

-- 
================================
George Antunes, Political Science Dept
University of Houston; Houston, TX 77204 
Voice: 713-743-3923  Fax: 713-743-3927
Mail: antunes at uh dot edu

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