MAY 8, 2009

New Ways to Buy Bach Online
A site that promises to give classical composers their due

By JOHN JURGENSEN
Wall Street Journal

http://online.wsj.com/article/SB124174826897199479.html


Technology entrepreneur Pierre Schwob thinks Bach and Beethoven haven't 
been given their due in the digital age.

Classical Archives, a new digital store focused exclusively on classical 
music, is Mr. Schwob's answer to mass-market digital retailers with "a 
complete lack of understanding of how classical music should be 
offered," down to the way they often categorize recordings. "It's 
basically a lack of respect when you say Bach is an 'artist,' not a 
composer," Mr. Schwob says.

For example, when online shoppers type "Beethoven" into iTunes, the top 
results they get back include a rock medley by the Trans-Siberian 
Orchestra, an uncredited recording of "Für Elise" and individual 
movements culled from greatest hits collections. It's not that the music 
seller is skimping on the composer -- customers can find complete works 
by browsing deeper in the iTunes classical section -- it's just that his 
oeuvre doesn't fit neatly on the virtual shelves with that of Miley 
Cyrus and the Black Eyed Peas.

An Apple spokesman said that the setup of iTunes encourages browsing 
across genres, and that the store has bolstered its classical service by 
adding new features, such as a "power search" that allows shoppers to 
hone in on composers.

Classical music came late to the digital-music revolution, but the genre 
is poised to play catch-up as a crop of specialty music sellers jockey 
to meet the demands of core listeners. With a test version already 
online, Classical Archives officially opens May 19. ArkivMusic, a 
popular online store that based its business model on classical fans' 
loyalty to CDs, began offering downloads last January. Naxos, a record 
label and retailer that spearheaded the genre's digital push, is 
preparing to roll out "lossless" downloads, a format with audio quality 
some experts say is on par with CDs. And Passionato, a digital store 
that debuted last fall in the U.K., is trying to secure funding for a 
U.S. launch this year, having overestimated the current demand for 
digital music in Europe, according to founder James Glicker.


--------------[BOXED FEATURE]------------------------
Online Overtures
[Classical Sites]


ArkivMusic

History: Founded in 2002 and acquired by Steinway last year, this online 
classical store stocks 95,000 titles. Its fastest-growing business: A 
selection of 6,500 out-of-print albums that ArkivMusic can produce on 
demand.

Format: Until recently the company hadn't sold downloads, believing 
classical fans would stay loyal to CDs. However, when ArkivMusic 
recently began a trial offer of some releases in digital form, downloads 
accounted for about 20% of sales. "I was surprised by that number, 
surprised enough to put more effort into it," says ArkivMusic president 
Eric Feidner.

Download details: For now, the digital inventory is limited. Purchases 
are downloaded to the shopper's computer as MP3 files, which can be 
played on iPods and most other devices. Their audio quality -- measured 
in technical terms at 320 kbps -- is the highest available for the MP3 
format.

Top digital seller: Karol Szymanowski's Symphonies No. 1 & 4, conducted 
by Antoni Wit and performed by the Warsaw Philharmonic Orchestra, 
featuring pianist Jan Krzysztof Broja.


Naxos

History: First known for its flood of low-priced no-frills CDs, this 
record label went on to establish itself as a purveyor of deep 
repertoire. It was also one of the first labels to offer its catalog online.

Format: Naxos sells downloads on its own digital store -- 
ClassicsOnline.com -- and through stores including iTunes, Amazon and 
eMusic. All these digital transactions account for about 65% of Naxos' 
sales. But CDs are still key to the bottom line, says Naxos of America 
CEO Jim Selby: "I don't know if we can all shut our warehouses down. Put 
it that way."

Download details: ClassicsOnline, which is relaunching next week, offers 
nearly 27,000 albums as MP3s at 320 kbps, and Naxos is experimenting 
with "lossless" formats that match CD quality. The challenge: Such files 
can't easily be played on popular music applications like iTunes.

Top digital seller: The recently redesigned ClassicsOnline offers nearly 
27,000 albums in the MP3 format at 320 kbps. And Naxos is about to begin 
selling "lossless" digital files whose audio quality is on par with CDs. 
The catch: Such files can't easily be played on iPods and other popular 
devices.


iTunes

History: Introduced in 2003, the iTunes store transformed the music 
industry and in 2008 eclipsed Wal-Mart as the nation's biggest music seller.

Format: Because it stocks everything from movies to videogames, iTunes 
doesn't focus on classical music. But the store has improved its 
classical homepage with features such as drop-down list of great 
composers and a "power search" that differentiates between composers and 
performers.

Download details: iTunes recently removed the technical restrictions 
that prevented purchased music files from being freely transferred from 
one device to another. Also, the audio quality of all iTunes music was 
upgraded, from 128 kbps to 256 kbps.

Top digital seller: With a marketing push that included placement on the 
iTunes homepage, a collection of Bach violin concertos by Julia Fischer 
became the classical genre's fastest-selling digital title ever.
------------------------------


The industry needs such ventures. "The bread and butter of what we do 
has really been lost in the decline of those great physical record 
stores," says Chris Roberts, president of classics and jazz for 
Universal Music Group International.

Mr. Schwob, a businessman who is largely unknown in the insular world of 
orchestras and operas, has put some $4 million of his own money into the 
launch of Classical Archives, which is a new version of a site Mr. 
Schwob founded 15 years ago. His site's selling points: an emphasis on 
high-quality audio and a browsing system designed by musicologists 
(including an architect of one of the Web's most popular music services, 
Pandora) to satisfy aficionados and novices alike.

There's no guarantee, however, that classical fans will flock to digital 
stores online. "Just because we're available digitally doesn't mean 
we've created demand," says Eric Dingman, president of EMI Classics.

In recent years, the genre's annual sales have hovered below 3% of all 
recorded music, according to the Recording Industry Association of 
America. That means a digital-only classical store limits itself to "a 
slice of a slice" of the music business, says Eric Feidner, president of 
ArkivMusic. As consumers go digital (about 20% of the 3.4 million 
classical albums sold so far this year were digital downloads, up from 
12% in the same period last year, according to Nielsen SoundScan) Mr. 
Feidner's strategy is to move gradually into downloads.

Anyone jumping into the digital music business has to reckon with the 
dominance of iTunes, which last year overtook Wal-Mart as the biggest 
music retailer and sells approximately 80% of all legal music downloads. 
But Classical Archives, with a staff of just 20 people and no 
advertising campaign to speak of, hopes to corner the digital market for 
classical. "We're happy to leave rock and pop to iTunes," Mr. Schwob says.

Classical Archives carries the digital catalogs of some 100 record 
labels, from majors such as Universal and EMI, to European independents 
including Harmonia Mundi. The company offers two ways of listening: 
streaming audio and downloads. For a monthly fee of $9.95 (or $99.50 a 
year) members can listen to any titles they want to by streaming them 
over the Internet. Members receive a discount of about 10% on the price 
of downloads. (The store uses the highest sound quality available for 
MP3s, a user-friendly format that can be played on most devices, 
including iPods, unlike the lossless digital formats that many 
audiophiles prefer.)

Unlike younger musical styles such as rock and roll, which are typically 
categorized by the names of performers and their recordings, the 
1,000-year history of classical music is based on composers and their 
written repertoire. Classical Archives uses these works as the 
foundation of its navigation system.

For example, Mozart's repertoire is presented by categories, including 
operas, chamber works and vocal music. Clicking on "Don Giovanni" leads 
to a selection of tabs that include a history of the opera and an 
inventory of 128 recordings of it, which can be sorted by performer or 
release date.

Edward Bilous, a New York composer on the faculty of the Juilliard 
School, recently tested the site on a computer in his home studio. He 
was impressed by the site's level of cross-referencing. Curious about a 
link to a fiddler and mandolin player, Darol Anger, he was led to an 
Americana collection by a vocal group Mr. Bilous thought he knew well, 
Anonymous 4. "It was lovely to find out that they have a recording of 
American folk music -- and to discover that through the mandolin 
player's page? I don't know where else I'd go for that," Mr. Bilous said.

Building a system that can make such connections is difficult, in part 
because of inconsistencies in the data supplied by record labels. 
Classical Archives relies on a team of eight musicologists who vet every 
music file. "We want to provide a universal database for every recorded 
piece of classical music," says Nolan Gasser, artistic director of 
Classical Archives.

Mr. Gasser has been developing the sites's framework since joining the 
company seven years ago. A musicologist with a doctoral degree from 
Stanford University, Mr. Gasser is a composer whose works have been 
performed by groups such as the Memphis Symphony Orchestra. In the tech 
world, however, Mr. Gasser is best known as an architect of the Music 
Genome Project, which analyzed songs down to the detail of tempo, 
atmosphere and lyrical content. This project, which relied on human 
analysis, was used to power Pandora, an online music discovery service.

Classical Archives is still filling out its inventory. In another recent 
test, pianist Jonathan Biss started with a simple exercise -- he 
searched for himself. The 28-year-old musician performs about 100 times 
a year and has recorded four albums for EMI. But the most recent of 
these releases -- a rendition of Mozart's Piano Concertos Nos. 21 and 
22, issued last fall -- wasn't on Classical Archives.

Mr. Gasser says Classical Archives hasn't yet received or fully 
processed some titles from its record label partners, a process he says 
should be complete by the site's official launch.

Mr. Schwob, who was raised in Switzerland and moved to the U.S. in 1973, 
made his money with inventions such as a piece of radio software that 
became standard in car stereos. A science patron who recently donated $1 
million to Stanford University's astrophysics department, he's the sole 
financial backer of Classical Archives -- a fact that helped convince at 
least one key record label to supply its catalog. "He's quite passionate 
about classical music, so that goes a long way for us," says Jim Selby, 
CEO of Naxos of America.

Classical Archives currently has about 10,000 paying members, most of 
them left over from the site's first iteration. Mr. Schwob says the 
company needs a total of at least 30,000 members to become profitable. 
To hit that target he's is willing to risk his personal wealth "because 
I think it's a good cause," he says, "and I think I can make a lot of 
money if it's done right.

-- 
================================
George Antunes, Political Science Dept
University of Houston; Houston, TX 77204 
Voice: 713-743-3923  Fax: 713-743-3927
Mail: antunes at uh dot edu

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