Seeking experienced technical professionals with deep knowledge of
servers, operating systems, IP network, and application software.
Excellent communication skills to provide technical support, network
troubleshooting, and software integration services to our customers.
Our software products touch many different types of networks and
operating systems. You will be the primary point of contact for
technical support and consultation, a role of critical importance to
our customers who depend on our technology on daily basis in a 24x7
environment.
Application Support Team: 1 resource
Job description:
Provide tier 2 application level support, responsibilities include
code deployment, troubleshooting, proactive monitoring, and provide
recommendations for process and application enhancements; windows
2003, MS IIS 6, .NET framework
Troubleshoot to completion issues in the deployment of software in
various environments. Includes troubleshooting networking, operating
system, application; typically by phone, pager, email, online, and
onsite.
Develop scripts, web tools, and technical documentation.
Systematically track defects in product functionality and features,
and feedback requirements for new or extended software as a peer to
the development team.
This role may require off hours and shift rotation in a 24x7 work
environment.
Required Skills:
* Expert knowledge of Windows system administration and management,
with focus on windows 2003.
* Good knowledge of MS IIS 6, .NET Framework environment, MS
clustering, SQL 2005 with in depth knowledge of installation,
configuration, tuning, and on going administration of the above
technologies.
*Basic knowledge of Linux administration.
*Good understanding and knowledge of Network Configuration and
Troubleshooting.
*OS network configuration and troubleshooting of IP addressing and
basic routing.
*Firewall operation, including network and port translation
troubleshooting.
*Understanding of typical load balancing approaches and configuration.
*Good understanding of a software development life cycle
* Ability to work well under pressure in a large and complex
environment
*Strong ability to rapidly narrow down software bugs in complex
environments.
*At Ease, Effective Verbal and Written Communication. Ability to
explain deployment, usage, and troubleshooting instructions, conduct
online and in person training, and write sound technical
documentation.
All Candidates:
Desired Background:
* Minimum Bachelor's degree in Computer Engineering, Computer Science,
or related discipline.
* 5-10 Years of professional experience in software development or
software systems implementation.
* Certifications MCSE and CCNA preferred.
Please get back to me as soon as possible with a resume to my email
address.
Best Regards,
Chandra
--
Svaptech Systems Inc.
Quality IT Solutions
**MBE Certified **
6604 Harney Road, Ste F
Tampa FL 33610
T: 813-600-5534 F: 813-600-5547
Email: ksrchan...@svaptech.com
www.svaptech.com
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