KumaloGreen CORPORATE TRAINING FOCUSED ON RESULTS

Services SETA Accredited:  (Decision No. 0798) www.kumalogreen.co.za
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The Complete Guide to Meetings and Minute Taking
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20  21 February 2006

12  13 June 2006

21  22 August 2006

1  2 November 2006

Benvenuto Conference Centre, Johannesburg North

Learn the essential techniques for writing correct concise minutes.

The focus of the workshop is on practical exercises, delegates do many
exercises and improve their ability to summarise and select the most
important points when writing and compiling minutes.

This Course is Aligned to the Following Unit Standards:

SAQA Unit Standard ID Number: 13914 Title: Conduct a formal meeting

SAQA Unit Standard ID Number: 13934 Title: Plan and prepare meeting
communications

NQF Level: 4 Credits 4

Course Objectives:

On completion of this course delegates will:

7 Be able to identify the objectives of meetings, the various types of
meetings and the roles of the people who attend them

7 Know their responsibilities at a formal vs. an informal meeting

7 Know who should do what before, during and after a meeting

7 Know how a basic meeting should run, and how it achieves its objectives

7 Be able to explain and write a Notice of a Meeting as well as a meeting
agenda, explain why these are important.

7 Describe various types of minutes and give guidelines for effective
minute taking

Who Should Attend:

Executives, managers, supervisors, secretaries and PAs, project
assistants, and anyone else who attends meetings, and takes or reads
minutes

Course Outline:

BUSINESS ETIQUETTE

BUSINESS WRITING SKILLS

THE OBJECTIVES OF MEETINGS

7 Various types of meetings and the roles of the people who attend them

7 Meetings with shareholders

7 Other types of meetings

7 Committee officials and their roles

7 Formal and informal meetings

PRINCIPLES FOR MINUTE TAKING - HOW MUCH OF THE DISCUSSION SHOULD BE
RECORDED

7 Making minutes more `reader-friendly'

7 De-personalising the minutes

7 Minutes approval process and its impact

7 Impacts of Privacy issues on minute taking

7 Working effectively with the Chair and other meeting participants

7 The duties of a meetings secretary before, during and after a meeting

BASIC MEETING PROCEDURE
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7 Valid meetings and procedures

7 Recording people present at a meeting

7 Step-by-step meeting procedure

NOTICE OF A MEETING
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AGENDAS
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ESSENTIAL SKILLS FOR TAKING GOOD MINUTES
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7 Why minutes are important

7 Different types of minutes

7 Dos and donts for minutes

7 Minute books

Past delegate comments:

I think the course in general was excellent, I have learned many things
that I was not aware of.

 Excellent, I have learned a lot and greatly benefited
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 Very interesting course and well presented

Investment:

Cost: R 3 260.00 (excl. VAT) per delegate

Course Duration: 2 Days

Course Fee Includes: Tuition, lunch, refreshments, comprehensive course
documentation, and a certificate of attendance.

Book Now:

By e-mail: [EMAIL PROTECTED]

By phone: +27 11 675 1792

On-line: Click here

Future Training Events:

9 - 10 Feb Customer Service Package

16  17 Feb Negotiating for Win-Win Results

8  9 March Practical Project Management

15 - 16 March Operational Finance  Core Financial Concepts

16 - 17 March Advanced Professional Selling Skills

23 - 24 March The Professional Office Administrator

27 March Report Writing for Senior Executives

On-Site Training:

Do you have a group of delegates you would like to train? On-Site
training is:
 Convenient and flexible  venue, duration and time of your choice
 Expert Trainers matched to organisational culture - ensuring maximum
knowledge transfer
 Confidential  business problems can be discussed openly
 Relevant  training will be customised to your specific industry
 Consulting combined with training - leading to long term organisational
benefits
 Cost-effective

Call our offices today to find out more

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