Thank you for your email support request. Our support team will respond with the recommended solution in the quickest time possible, but may be delayed due to the complexity of the problem or volume of requests for support".
Once we have replied to your initial question, please be sure to use your e-mail's "Reply" feature to respond to Technical Support e-mails. By doing so, we keep the information from previous messages, which will assist the Technicians in resolving your problem in a timely manner. If this email is concerning WebDemo or WebInteractive you can call support at 800-200-2766 or you can go to the Live Support link located on the support page of www.linktivity.com. Please be at the machine that is having the problem. If this is a new install then connect from the server. If this email concerns serial numbers or verification keys the matter needs to be handled by our Customer Service Department. To expedite your request, please call them at 800-846-9726, as Technical Support does not respond to these requests. If you are an International Customer the request will be forwarded to our International Sales Representative to handle. Many answers can be found be searching our support site for Technical Notes, Bulletins, and FAQs. <http://www.converging-technologies.com/ask.nsf/$$Search> - Search Technical Notes <http://www.converging-technologies.com/tsfaq.nsf> - Search Bulletins, FAQs and more Thank you. Linktivity Technical Support