Now again I want to tell sorry to everyone who was shoked by my letter
which told that we do not give answers without money.
The truth is that MySQL developers have about 20 different mailing lists
to read in priority order. We have mailing list for people who pay for
support and their mails get answered before anything else. Unfortunately
we receive a lot of spam to this list plus many people just ask us for
free support. This makes our work harder in many aspects. For example I
receive e-mails related to some patterns directly to my cellular phone
as SMS message. If signal/noise ratio is bad, I drop this list from such
service to keep others running. There are also other reasons
The mistake was that I forget that I am not anymore reading support
list. I sent out two those our standard replies accordnig to our
internal policy before I realized what I am doing.
I want to apologize in public for doing such mistake. This is NOT MySQL
policy and never will be. MySQL public list remains open, free and there
will be developers answering part time of their workday.
Please forgive me.
On 14 Aug 2001 15:53:49 +0300, Sinisa Milivojevic wrote:
> Michael T. Babcock writes:
> > > Thank you for your technical question to the MySQL team.
> > > Unfortunately, our developers are not able to answer this type of
> > > inquiry if you have not purchased a technical support contract.
> >
> > I'd like to know if this is now official MySQL policy (filling the list
> > with this letter repeatedly).
> >
> > If so, I'm unsubscribing ...
> > --
> > Michael T. Babcock
> > CTO, FibreSpeed
>
>
> Please excuse our colleague Tonu. He thaught that he was reading a
> support list.
>
> He has already appologized to you, and so do I ...
>
> --
> Regards,
> __ ___ ___ ____ __
> / |/ /_ __/ __/ __ \/ / Mr. Sinisa Milivojevic <[EMAIL PROTECTED]>
> / /|_/ / // /\ \/ /_/ / /__ MySQL AB, FullTime Developer
> /_/ /_/\_, /___/\___\_\___/ Larnaca, Cyprus
> <___/ www.mysql.com
>
>
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--
For technical support contracts, goto https://order.mysql.com/
__ ___ ___ ____ __
/ |/ /_ __/ __/ __ \/ / Mr. Tonu Samuel <[EMAIL PROTECTED]>
/ /|_/ / // /\ \/ /_/ / /__ MySQL AB, Security Administrator
/_/ /_/\_, /___/\___\_\___/ Hong Kong, China
<___/ www.mysql.com
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