Re: [Nagios-users] Nagios with Trouble Ticket system or, Managment System integration

2009-03-24 Thread Felipe Ferreira
I was able to have nagios open a ticket in CA-Service Desk. I wrote a plugin script, and I published it. Basically if your Service Desk server allows open ticket via command line and that server has NRPE_NT then nagios is flexible enough to work. Take a look at my script and let me know if you

[Nagios-users] Nagios with Trouble Ticket system or Managment System integration

2009-03-23 Thread Florence Luk
Dear all, I am new to Nagios and now my company want to try let Nagios to integrate with our new Service Desk system (Management System). For this project our aim is to inject Nagios's alert message to Service Desk system and it can create a 'Trouble Ticket' automatically. So I want to find

Re: [Nagios-users] Nagios with Trouble Ticket system or Managment System integration

2009-03-23 Thread Christopher McAtackney
2009/3/23 Florence Luk lukk...@netvigator.com: Dear all, I am new to Nagios and now my company want to try let Nagios to integrate with our new Service Desk system (Management System). For this project our aim is to inject Nagios's alert message to Service Desk system and it can create a

Re: [Nagios-users] Nagios with Trouble Ticket system or Managment System integration

2009-03-23 Thread Jim Avery
2009/3/23 Florence Luk lukk...@netvigator.com: Dear all, I am new to Nagios and now my company want to try let Nagios to integrate with our new Service Desk system (Management System). For this project our aim is to inject Nagios's alert message to Service Desk system and it can create a