Re: Dealing with infected users (Re: ICMP traffic increasing on most backbones Re: GLBX ICMP rate limiting

2003-08-29 Thread Omachonu Ogali
On Thu, Aug 28, 2003 at 03:09:22PM -0700, Vadim Antonov wrote: > It should be pointed put that the ISPs have their share of blame for the > quick-spreading worms, beause they neglected very simple precautions -- > such as giving cutomers pre-configured routers or DSL/cable modems with > firewalls

Re: Dealing with infected users (Re: ICMP traffic increasing on most backbones Re: GLBX ICMP rate limiting

2003-08-29 Thread Petri Helenius
Vadim Antonov wrote: It should be pointed put that the ISPs have their share of blame for the quick-spreading worms, beause they neglected very simple precautions -- such as giving cutomers pre-configured routers or DSL/cable modems with firewalls disabled by default (instead of the standard "end-

Re: Dealing with infected users (Re: ICMP traffic increasing on most backbones Re: GLBX ICMP rate limiting

2003-08-28 Thread Vadim Antonov
It should be pointed put that the ISPs have their share of blame for the quick-spreading worms, beause they neglected very simple precautions -- such as giving cutomers pre-configured routers or DSL/cable modems with firewalls disabled by default (instead of the standard "end-user, let only outgo

Re: Dealing with infected users (Re: ICMP traffic increasing on most backbones Re: GLBX ICMP rate limiting

2003-08-28 Thread Mike Tancsa
At 01:57 PM 28/08/2003 -0700, Dan Hollis wrote: On Thu, 28 Aug 2003, Mike Tancsa wrote: > The majority comply and are understanding. and the rest? There will always be troublesome customers, but the VAST majority have been compliant. If they dont want to comply to something as reasonable as this,

Re: Dealing with infected users (Re: ICMP traffic increasing on most backbones Re: GLBX ICMP rate limiting

2003-08-28 Thread Dan Hollis
On Thu, 28 Aug 2003, Mike Tancsa wrote: > The majority comply and are understanding. and the rest? -Dan -- [-] Omae no subete no kichi wa ore no mono da. [-]

Dealing with infected users (Re: ICMP traffic increasing on most backbones Re: GLBX ICMP rate limiting

2003-08-28 Thread Mike Tancsa
We have been doing that. During quiet times our Customer Service Reps (CSR) are calling infected users telling them a) Their computer has been compromised. In its current state it can potentially be taken over by others or other users can look at the contents of their private files etc. b) I