On Thu, Apr 3, 2008 at 3:00 AM, Jason J. W. Williams
[EMAIL PROTECTED] wrote:
Does anyone have a good contact number for the Hotmail NOC? We've got
e-mails from Hotmail to some of our customers being returned the Hotmail
sender with a 554 error message fairly regularly. Our logs aren't
Hi Suresh,
We are the outsourced provider. :-)
-J
- Original Message -
From: Suresh Ramasubramanian [EMAIL PROTECTED]
To: Jason J. W. Williams
Cc: nanog@merit.edu nanog@merit.edu
Sent: Thu Apr 03 03:13:47 2008
Subject: Re: Hotmail NOC Contact
On Thu, Apr 3, 2008 at 3:00 AM, Jason J. W
In the last 10 days or so, ever since ORDB re-activated itself and blacklisted
everything, we have had deliverability problems to:
MSN
Hotmail
Bellsouth
ATT (the same as Bellsouth I think)
Yahoo
Detroit Edison
In the case of MSN and Hotmail, they told us they were using Symantec’s
Brightmail
] On Behalf Of Fox, Thomas [EMAIL
PROTECTED]
Sent: Thursday, April 03, 2008 10:37 AM
Cc: nanog@merit.edu
Subject: RE: Hotmail NOC Contact
In the last 10 days or so, ever since ORDB re-activated itself and blacklisted
everything, we have had deliverability problems to:
MSN
Hotmail
Bellsouth
ATT
No. Thats not because of ordb. Because you see, if hotmail or these
other providers were using ORDB (they sure as hell arent) none of the
subscribers to those srevices would be getting ANY email at all.
There's some other issue with your IP. And it is an issue that
multiple providers are
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Raymond L. Corbin
Sent: Thursday, April 03, 2008 11:01 AM
To: Fox, Thomas
Cc: nanog@merit.edu
Subject: RE: Hotmail NOC Contact
Hey,
Are you having trouble emailing them, or them to you. I think this thread
On 4/3/08, Fox, Thomas [EMAIL PROTECTED] wrote:
In the last 10 days or so, ever since ORDB re-activated itself and
blacklisted everything, we have had deliverability problems to:
MSN
Hotmail
Bellsouth
ATT (the same as Bellsouth I think)
Yahoo
Detroit Edison
In the case of MSN
NOC Contact
No. Thats not because of ordb. Because you see, if hotmail or these
other providers were using ORDB (they sure as hell arent) none of the
subscribers to those srevices would be getting ANY email at all.
There's some other issue with your IP. And it is an issue that
multiple providers
We have identified that messages from your IP (209.255.20.17) are being
blocked based on the recommendations of the Symantec Brightmail as
traffic/e-mail originating from your IP matched characteristics of recent
spam attacks from compromised, or 'zombie' infected, machines.
Do you
Do you rewrite/forward mail? .. we're a .edu, and allow our students to
forward to hotmail/yahoo/whatever .. so when a phishing/malware sweep
hits campus, about 60% is reflected back onto the Internet (sometimes
our Anticrap gateway catches it, sometimes not). Because of the way
@merit.edu
Subject: RE: Hotmail NOC Contact
Do you rewrite/forward mail? .. we're a .edu, and allow our students to
forward to hotmail/yahoo/whatever .. so when a phishing/malware sweep
hits campus, about 60% is reflected back onto the Internet (sometimes
our Anticrap gateway catches it, sometimes
What we did was to isolate our forwarding traffic out through a
separate set of IPs.
And then told Hotmail, Yahoo, AOL etc about the IPs. They were very
glad to tag these as such in their filters
This was over three years ago, and admittedly, our email traffic is
rather higher (by orders of
Sent: Wednesday, April 02, 2008 5:31 PM
To: nanog@merit.edu
Subject: Hotmail NOC Contact
Hey All,
Does anyone have a good contact number for the Hotmail NOC? We've got e-mails
from Hotmail to some of our customers being returned the Hotmail sender with a
554 error message fairly regularly. Our
Hey All,
Does anyone have a good contact number for the Hotmail NOC? We've got e-mails
from Hotmail to some of our customers being returned the Hotmail sender with a
554 error message fairly regularly. Our logs aren't showing any rejections, so
we need to talk to Hotmail and find out what the
. Williams; nanog@merit.edu
Subject: RE: Hotmail NOC Contact
Try
https://support.msn.com/eform.aspx?productKey=edfsmsblct=eformts
Is it hotmail users sending your users emails that are being rejected, or is it
your users sending hotmail emails that end up rejected?
/r
From: [EMAIL
and not the MX record.
/r
From: Jason J. W. Williams [mailto:[EMAIL PROTECTED]
Sent: Wednesday, April 02, 2008 6:13 PM
To: Raymond L. Corbin; nanog@merit.edu
Subject: RE: Hotmail NOC Contact
Hi Raymond,
It's @hotmail.com/@live.com/@msn.com addresses sending to our users. The
senders get a 554 error
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